Detailed text transcripts for TV channel - MSNBC - 20170411:10:02:00
Face on the arm rest and dragged up the aisle with a bloody face. >> according to united, they are merely reaccommodating that passenger. >> that's the amazing thing by the way sam handled this. this is the statement from united ceo. the ceo apologized to customers but said the company was reaching out to the passenger to resolve it directly. several hours later in an e-mail, the united ceo claimed, quote, this situation was unfortunately compounded when one of the passengers was politely asked to deplane refused. the ceo said i deeply regret the situation and stand behind all of you and comme...