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Double trouble for Cartrack customers

When our chosen debit order payment dates fall on a public holiday, the companies we’ve agreed to pay in that way can’t get their money on those days, so they have to make another plan.

South-africa , World-war , Sunday-times , Companies , O-39-grady , Cartrack , Kevino-39-grady-s , Wendy-col , Bt , Easter , South-africans

WENDY KNOWLER | Double trouble for Cartrack customers

An honest explanation for the double debits and details of a fix-it plan would be a good start

South-africa , World-war , Sunday-times , Companies , O-39-grady , Cartrack , Kevino-39-grady-s , Wendy-col , Bt , Easter , South-africans

WENDY KNOWLER | Businesses ignore CPA provisions, gift themselves a boost to their bottom line

Disturbingly, many merchants are still issuing vouchers valid only for six or 12 months, as if the CPA doesn’t exist.

South-africa , World-war , Sunday-times , Consumers , Businesses , Recipients , Cpa , Wendy-col , Bt , Natalie-dupen , Us

After being treated like a criminal, bank's stress payment was offensive

Standard Bank repossessed a car despite being financed by another bank altogether

South-africa , World-war , Sunday-times , Thauthau , Bank , Standard-bank , Nedbank , Us , Mfc , Bt , Wendy-col

Size does indeed matter — when you're paying for it

Customers generally don’t respond well to corporate attempts to pull the wool over their eyes.

South-africa , Knowler-consumer , World-war , Sunday-times , Joe-biden , Customers , Wendy-col , Bt , Jonathan-tarr , Carrefour , Dairymaid

WENDY KNOWLER | To avoid a default judgment, make sure your creditors know your official address

A default judgment can be handed down against you if a letter of demand is sent to the ‘wrong’ address

South-africa , World-war , Sunday-times , Car , Bank , Lezel-du-toit , Model-debt-counselling-candidate , Reana-steyn , Absa , Wilson , Bt

To avoid a default judgment, make sure your creditors know your official address

A default judgment can be handed down against you if a letter of demand is sent to the ‘wrong’ address.

South-africa , World-war , Sunday-times , Car , Bank , Lezel-du-toit , Model-debt-counselling-candidate , Reana-steyn , Absa , Wilson , Bt

When Takealot humans try to box clever with customers

I get a steady stream of complaints about returns that have been rejected for bizarre, unjustified reasons.

South-africa , World-war , Sunday-times , Takealot , Box , Toby-shapshak , Bt , Wendy-col , Lego , Robyn-arnold , Electronic-communications-and-transactions-act