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Program to restrict water flow for past-due accounts delayed until March


CFPUA planned to rollout a pilot program that would heavily restrict some customers’ water flow in January. The program has been delayed until March. (Port City Daily/File photo)
NEW HANOVER COUNTY While Cape Fear Public Utility Authority will continue its vow of continuing to provide water access to customers behind on payments, a new initiative which at a meeting this week was delayed until March 2021 will experiment with restricting the water flow to a select group of those who have outstanding water bills. 
Staff at CFPUA are facing a dilemma. Though there are more than 6,000 customers who are late on payments by two months or more equal to $2.7 million in lost income, or about 3% of the annual operating budget there is little motivation to start cutting off residential water access during a pandemic.  ....

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