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In your new book the innovation stack you talk about a glassblower to team up with the founder of twitter to build a multibilliondollar Payment Company you talk about perfect problems when did you realize how Business Payments were a perfect problem . I needed a way to delineate problems if you think about the worlds problems those that are solved so we could copy the solution. And then for one reason or another are not solvable. We dont have a way to do it but then that group in the middle of solvable problems that have not yet been solved is the perfect problem because that is the focus of w...

Perfect problem. So he needed a way to sort of delineate problems. If you think about the world problems, you got the ones who are salt so that we can cover the solution. And may be a problem that symbiosis already figured out. Then you have the ones that are one reason or another are so lovable. We just dont have the ways to do it. But then theres a group in the middle of solvable problems that have not yet been solved. Jim so that is what i call the perfect problem because that in fact, is the focus of what i think the leadership is. In other words we are looking for a way to solve a problem...

Problems that havent yet been solved. So thats what i call the perfect problem because that, in fact, is the focus of what i think entrepreneurship is. In other words, you are looking for a way to solve a problem that is solvable but hasnt been done. You had to do something you and you dont get to copy. And so we were then taken around for ideas and you do not have an idea and i didnt have an idea so we started looking for problems that we can solve and came up with the problem of how they got paid. When did you come to that conclusion, you talk in the book about your work, tummy about that mo...

Steve told the story of going from a glass blower in st. Louis teaming of the founder of twitter to build a multibillion payment company. In the book you talk about a lot about perfect problems. When did you realize that Small Business payments were a you are going to have to do something new and you cannot copy. I hired jack when he was 15, he was a High School Student came into work at a company that i actually still have. I dont run any of my companies but it also dont sell them. This ones been around for 30 years. He goes off to college, we kept in touch. And then he had kicked out of twit...

They showed him the door. We decided we would start a company together. Host when did you come to that conclusion . You talk about your work as a glassblower. When did you realize payments were a problem he had just been kicked out of or its somebody i needed to standm in better the first time, so my first suggestion was lets go to San Francisco and get even. It was like spike motivated. But jack to his credit said why dont we do something more positive and start a new company so that was the impetus and then we were looking for a problem and the only thing we determined was our company was go...