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The Spain Banking Customer Experience Index, 2020

The Spain Banking Customer Experience Index, 2020
How Spanish Banks Earn Loyalty With The Quality Of Their Experience
February 11, 2021
Why Read This Report
How well do leading Spanish banks earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of six banking brands in Spain that were analyzed as part of the European CX Index (CX Indexâ¢) after the initial peak of the COVID-19 pandemic. We also unveil trends in CX quality and the role that emotion plays in CX. Customer experience professionals can use this report to inform their ongoing improvement efforts.
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The State Of Digital Transformation In Malaysia

The State Of Digital Transformation In Malaysia
forrester.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from forrester.com Daily Mail and Mail on Sunday newspapers.

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