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Japanese department store operator Takashimaya Co said Wednesday it has been unable to determine why over 800 Christmas cakes arrived at customers' doors in various states of ruin. "We have betrayed the expectations of many customers. The responsibility rests with our company," Senior Managing Director Kazuhisa Yokoyama told ...

Japanese department store chain Takashimaya Co. said on Wednesday that it has launched a probe to identify the reason behind collapsed Christmas cakes. Around 807 out of 2,900 strawberry frill shortcakes were reportedly ruined when delivered to customers.