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Toyota and other companies have harnessed just-in-time inventory management to cut logistics costs and boost service. That is, until COVID-19 roiled global supply chains. Will we ever get back to the days of tighter inventory control? asks James Heskett.
Shareholders aren't the only constituents for many companies today. But what happens when lightning-rod social issues and employee power come into play? James Heskett considers the future of stakeholder management.
The case method pioneered by Harvard Business School has weathered a hundred years of controversy and criticism. However, is the approach the best way to teach people to lead in a world that demands more agility and adaptability? James Heskett asks.
With Meta, Facebook's Mark Zuckerberg envisions the kind of virtual world one might find in science fiction novels. James Heskett ponders how long it will take for this "Metaverse" to meaningfully change how people work and live.