The 29 Best Customer Service Books You Need to Read
It's valuable to learn from those who have succeeded in what you’re already doing. Read these customer service books to build your knowledge and expertise.
Source: hubspot.com
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Podcast: How making your practice a better place to work can improve patient care
Sheffield GP Dr Ben Allen explains how focusing on staff and improving his practice's organisational culture resulted in a happier workforce, improved continuity and access, and rising patient satisfaction scores.
Source: gponline.com
15 Best Leadership Books To Read in 2023
The best leadership books provide readers with the tools and insights they need to become better leaders.
Source: hubspot.com
Can Your LinkedIn Profile Really Pass the Dreaded Celery Test?
The Celery Test was originally devised as a decision-making tool. It turns out that the Celery Test also works great when evaluating the LinkedIn profile for transitioning military members, veterans and spouses. Pass the Celery Test, and you will attract attention from recruiters and hiring managers alike.
Source: military.com
Health Matters: Celebrating community health centers
I was talking to a group of friends recently about the joys of aging (translation: we were commiserating about the aches and pains of getting old). Yet, many of us had no plans to go see our doctor.
Source: ukiahdailyjournal.com