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Organize together? obviously there are cultural and language barriers, but are you putting any sort of united front and who are you taking these demands to in malaysia? >> yes, we are uniting and we are trying to get organized. we have sent letters to the malaysian minister. we've talked to different organizations, including woods hull. we have contacted ntsb. we are trying to use any resource we can. anyone that will listen and answer is who we are trying to go to. of course authoritatively. the fbi, using that as a source especially since phil's an american. anything we can. >> the fbi or am...

For the plane in the ocean, but if they are it won't be the first time. the remus 6,000 was called on to help find air france flight 447 after it crashed into the atlantic ocean in june 2009. two years later, a search team from woods hull located the wreckage of the jet about 2 1/2 miles beneath the surface. after months of searching. something only possible because of this underwater robot. this is the initial shot of the air france debris field captured by the remus 6,000. >> there were obvious signs that this was from the plane. >> reporter: one team member first noticed a backpack on the o...

Find the debris. and that is just a fraction of the area that they're looking at for flight 370. but the team here with their underwater robot is ready for that call whenever it may come. randi kaye, cnn, woods hull, massachusetts. >> amazing technology. up next, new video of the nine-alarm fire in boston that left two firefighters dead. and newly released emergency radio transmissions that show how it turned deadly so fast. ♪

If you're towing something that's four miles beneath you or three miles beneath you, almost impossible to keep that thing stable. you've got snap loads on the cable so you're stressing the system. if you're launching autonomous underwater vehicles like drones, retrieving them in this weather almost impossible. >> last night we showed some of the remarkable equipment that woods hull has to map the ocean floor, these submersible vehicles that can really map a wide range. and i got a number of questions after the show from viewers about it. why not just even now get those in the water mapping out...

You have white caps blowing off the top of waves, i don't know how you do it. >> yeah. well, it makes it really hard. imagine trying to stand on the deck of a ship with a pair of binoculars. in that situation almost impossible to do. i've been in those conditions just west of here and it was horrific. but if this was the underwater search it would make it impossible to launch and retrieve vehicles or to tow a system in this kind of weather. so it's a double whammy. >> because you can't get underwater vehicles into the water in this kind of condition. >> certainly not with a cable. if you're to...