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Detailed text transcripts for TV channel - KGO - 20180114:01:34:00

I hiawaii hawahawahawahawahawaha send out that correction message statewide for 38 minutes. this should not have happened. reporter: the state s governor says this false alarm was a result of human error. it was a procedure that occurs at the change of shift where they go through to make sure that the system is working and an employee pushed the wrong button. reporter: but tonight many are asking why did it take so long for a correction to go out? anything like this happens, the cancellation got to go right away. definitely some very big questions right now and stephanie joins us from the pentagon where you ve been speaking to military brass all day. stephanie, those warning systems are controlled by federal agencies, but tonight the blame is being blaised squarely on hawaii. reporter: absolutely, cecilia. the state s warning system is a fema capability. whoever has the alerting authority, either state or local, can push out those alert ....

Human Error , Correction Message , Hiawaii Hawahawahawahawahawaha , Wrong Button , Stephanie Ramos , Military Brass , The Pentagon , State Of Hawaii , Cecilia Vega , Warning Systems , Warning System , Alerting Authority ,

Detailed text transcripts for TV channel - MSNBC - 20180114:19:12:00

Message that goes out like that. we re looking at exclusive footage from in that room. we have a look at what it takes to send a message like that. they say this is not a drill. this was a click of a wrong button by a state official. it sent people into panic mode here. people in washington dc asking for answers. the fact that these processes failed so epicly that caused this trauma, that caused this terror aross hawaii must be held accountable. the add min stray or of the agency responsible for this ....

Washington Dc , State Official , Wrong Button , Terror Aross Hawaii , Add Min Stray ,

Detailed text transcripts for TV channel - MSNBC - 20180114:16:26:00

Some reporting yesterday that the white house when this happened was scrambling, the staff, the teams were scrambling with what to do, that they didn t know how to respond to this. john kelly when he was the head of the department of homeland security didn t get the opportunity to conduct the drills necessary to sort of teach the senior staff to respond to an emergency. when he left his team never did the drills. they were literally unsure of how to handle the situation. does that comport with your reporting? yes. they actually came out with a statement that turned out to be incorrect. they said this was a state exercise when in fact it was part of the employee s handover to another shift and this employee actually pushed the wrong button. so the fact that the white house came out with a statement that seemed to place all of the blame on hawaii and it actually turned out to be an incorrect statement really speaks to the idea that they had no idea how to react to this. they did not re ....

White House , John Kelly , Department Of Homeland Security Didn T , Wrong Button , State Exercise , Isnt A ,

Detailed text transcripts for TV channel - MSNBC - 20180114:16:20:00

The building where most of the people were just running on the street. they were all desperate. on saturday the americans who are the most vulnerable to the nuclear threat from north korea got a taste of the nightmare scenario we have all feared with donald trump and his itchy button finger in the white house. yesterday in hawaii just after 8:00 a.m. time their phones lit up with this. ballistic missile in bound. seek immediate shelter. this is not a drill. following 20 minutes of panic throughout the state, emergency management officials sent an e-mail saying it was a mistake. it took 40 minutes for them to get the all clear message on their cell phones. hawaii s mayor said the false alarm was caused when the employees were checking the alert system and one pushed the wrong button. joining me is a three member ....

On Saturday The Americans , Nightmare Scenario , North Korea , The Street , Donald Trump , White House , Ballistic Missile , Button Finger , Isnt A , E Mail , Cell Phones , Emergency Management , Wrong Button , Member Panel ,

Detailed text transcripts for TV channel - MSNBC - 20180114:12:02:00

Nuclear was imminent. after this emergency alert was mistakenly sent to cell phones statewide. i just went to a concrete building. i was with my two little girls who are 8 and 10, so kids are crying and nobody really knew what to do. reporter: panicked people searching for loved ones, seeking shelter and information. it was a great deal of disbelief, like is this really happening? reporter: officials later apologized at a news conference, for the 38 minutes it took to rescind the alert. they also explained it was human error, and not a computer glitch or hacker that caused the incident. the wrong button was pushed on his test. i deeply apologize for the trouble, and heartbreak it caused today. reporter: the false alarm comes on the heels of growing nuclear tensions between the u.s. and north korea. hawaiian officials recently reinstated the state s cold war era warning siren system. now those officials are working to reassure residents emergency alert system is reliable. ....

Emergency Alert , Cell Phones , Human Error , News Conference , Loved Ones , Computer Glitch , Wrong Button , North Korea , Warning Siren System , Emergency Alert System , Cold War ,