W-Y Comm implements text messaging into Non-Emergency Workflow
Despite the fact that 80 percent of 240 million yearly 9-1-1 calls originate from mobile or wireless devices, much of the country’s existing 9-1-1 infrastructure is not built to leverage the full capabilities of modern consumer technology and the lifesaving data it can provide. The public sector has not effectively stayed abreast of technological advances. […]
Source: akronnewsreporter.com