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Most businesses ask their customers for feedback. But, few act on it. Qualtrics' technology is changing that and helping brands close the loop at scale and in real-time.
Zig Serafin talks to Charlie Taylor about how the company is using AI make interactions between individuals and organisations that bit more human
Qualtrics announced Wednesday it is cutting some 780 jobs from its workforce of around 5,000 as the company gets set to move forward with a restructuring effort under new private ownership.
Firm employs around 400 people in Ireland and plans to redefine or relocate hundreds of roles in the coming months
Qualtrics CEO Zig Serafin plans to invest $500 million in generative AI to make what he says is the world's largest database of sentiment more human and effective.