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Global Healthcare Growth Opportunities Report 2020: Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys


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ResearchAndMarkets.com s offering.
This report has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care.
The study covers key use cases for point solutions such as video conferencing or team messaging, as well as integrated suites such as unified communications and collaboration (UCC), UC as a service (UCaaS), communications platform as a service (CPaaS), and contact center and contact center as a service (CCaaS). It also discusses opportunities for improving patient and practitioner experiences, and enhancing important workflows in the healthcare industry vertical using application programming interfaces (APIs) and programmable communications capabilities. ....

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Aware Raises $12m Series B To Provide Controls, Governance And Insights Into Workplace Collaboration And Communication Tools


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COLUMBUS, Ohio, Dec. 14, 2020 /PRNewswire/ Aware, the only comprehensive AI solution for governance, risk, compliance (GRC) and insights for leading digital collaboration technologies, today announced a $12 million Series B equity investment led by New York-based Spring Mountain Capital with participation from Blue Heron Capital and Allos Ventures.
Aware provides AI controls and data governance for leading digital collaboration tech, like Slack, Teams and Workplace.
Aware offers a unified view across many of the tools now considered vital to remote work, such as Slack, Microsoft Teams and Workplace from Facebook. Aware s platform provides AI-enhanced controls and governance capabilities for the nuanced conversation data set that lives within these communication tools. Additionally, Aware continuously enriches the conversation data that flow through the tools with proprietary natural language processing (NLP) and AI models, providing organizational value and i ....

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