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Infosys Implements Global Warranty Solution to Simplify Factory Warranty Processes for Johnson Controls


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SAP S/4 global warranty solution to augment customer-centricity and cost-efficiency
BENGALURU, India, Jan. 11, 2021 /CNW/ Infosys (NYSE:INFY), the global leader in next-generation digital services and consulting, today announced that it has successfully implemented  a global warranty solution on SAP S/4 HANA, across all Johnson Controls ducted products. This enables Johnson Controls, the global leader in smart and sustainable buildings, to simplify factory warranty processes, enhance visibility into assets, and become more responsive to customers.
Johnson Controls selected Infosys as a technology services partner for its in-depth knowledge of business priorities and the ability to develop best-fit solutions for Johnson Controls for over two decades. Infosys replaced the legacy system with a global warranty platform solution, leveraging the latest UI/UX technologies such as SAP Fiori combined with SAP S/4 HANA. These technologies, along with the application ....

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