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Atlanta Mural Aims To Draw Attention To Child Sex Trafficking


UpdatedMon, Jan 11, 2021 at 5:07 pm ET
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(Courtesy Georgia s Own Credit Union)
ATLANTA, GA Atlanta residents and commuters may have noticed a huge sign in downtown Atlanta that reads, 1,053 children trafficked, and for good reason.
In honor of National Human Trafficking Awareness Day on Monday, Georgia s Own Credit Union partnered with local nonprofit Street Grace to raise awareness about the child victims and survivors of commercial sexual exploitation, according to a Jan. 11 press release. This effort included the displaying of a 174-foot-long digital mural atop the Georgia s Own building on Peachtree Street in Atlanta, that reads 1,053 children trafficked the number of child sex trafficking survivors identified in Georgia in 2020. ....

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Check in to prevent employee burn out


Check in to prevent employee burn out
Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.
December 15, 2020
by Marc Rapport, CreditUnions.com
Call center work is tough in the best of times. The novel coronavirus and the remote work practices instituted in its wake have made call center work even tougher, with good employees suffering from the lack of in-person camaraderie and leadership.
That’s the reality Georgia’s Own Credit Union ($3.1B, Atlanta, GA) faced when it switched suddenly from approximately 5% of its 330 back-office staff working regularly offsite to 90% of them.
Putting the technology in place was not easy, but it was doable. The bigger challenge now lies in keeping up morale and productivity among its front-line, back-office folks so crucial to member service. Contact centers were a hot spot for burnout before COVID-19. The added stresses of the pandemic make burnout an even large ....

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