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People Power: The Changing Face of Customer-Owned Lenders

People power: The changing face of customer-owned lenders
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The mutuals have undergone a huge amount of change in the past year, with lenders merging, new tech being released, and brokers highly rating their experiences with them.
In December 2020, as Australia was closing off one of the most disruptive years on record, the Customer Owned Banking Association was holding its annual conference. It was here when the deputy chair of the Australian Prudential Regulation Authority (APRA), John Lonsdale, warned that change may need to come in the mutual bank space in order for the sector to survive.
Noting that the coronavirus pandemic had resulted in a (somewhat short-lived) economic downturn and increased the need for lenders to have a digital offering, Mr Lonsdale suggested that a large number of the small banks – and not only mutuals – have business models that were “challenged” in the current environment. ....

New South Wales , Steve James , Paul Lewis , Annie Kane , John Lonsdale , Regional Australia Bank , Horizon Bank , Lysaght Credit Union , Party Lending , Bank First , Credit Union Australia , Pulse Credit Union , Teachers Mutual Bank Ltd , Heritage Bank , Orange Credit Union , Macquarie Credit Union , Great Southern Bank , Australian Prudential Regulation Authority , Firefighters Mutual Bank , Teachers Mutual Bank , Customer Owned Banking Association , Firefighters Mutual , Hunter United , Union Limited , Teachers Mutual Bank Limited , Mutual Bank ,

Cuscal shareholders revolt in pre-IPO stoush

Cuscal shareholders revolt in pre-IPO stoush
Jul 26, 2021 – 10.55am
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The Elizabeth Proust-chaired payments group Cuscal has found itself at the centre of a stoush with a slice of its mutual lender shareholders as it eyes a float on the ASX amid a shift away from servicing smaller banks and regional lenders.
Elizabeth Proust, former president of the Australian Institute of Company Directors, and current chairman of Cuscal.
James Alcock
Cuscal shareholders are due on Wednesday to vote on a proposed overhaul of the company’s constitution that will see the group – responsible for creating the neobank 86 400 that was recently sold to National Australia Bank – shift further away from its heritage of supplying transactional banking, liquidity and capital management services to smaller lenders. ....

Daryl Johnson , Dwayne Stevenson , Bank Australia , Credit Union Australia , Beyond Bank Australia , Union Australia , டேரில் ஜான்சன் , வேன் ஸ்டீவன்சன் , வங்கி ஆஸ்திரேலியா , கடன் தொழிற்சங்கம் ஆஸ்திரேலியா , அப்பால் வங்கி ஆஸ்திரேலியா , தொழிற்சங்கம் ஆஸ்திரேலியா ,

Bank announces new head of broker

Bank announces new head of broker
theadviser.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from theadviser.com.au Daily Mail and Mail on Sunday newspapers.

Megan Keleher , Annie Kane , Paul Lewis , Mathew Patterson , Credit Union Australia To Great Southern Bank , Me Bank , Adviser New Broker Academy , Great Southern Bank , Credit Union Australia , Union Australia , Southern Bank , New Broker Academy , Elite Broker , Adviser Live , மேகன் கேளேஹ்ேர் , அன்னயே கேன் , பால் லெவிஸ் , மேத்யூ பேட்டர்சன் , என்னை வங்கி , நன்று தெற்கு வங்கி , கடன் தொழிற்சங்கம் ஆஸ்திரேலியா , தொழிற்சங்கம் ஆஸ்திரேலியா , தெற்கு வங்கி , உயரடுக்கு தரகர் ,

SFG appoints Qld BDM

SFG appoints Qld BDM
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The privately owned aggregator has appointed a former credit analyst to its newly created Queensland BDM role.
Specialist Finance Group (SFG) has appointed former credit analyst Amy Thorburn to the newly-created business development manager role (BDM) in Queensland.
Speaking with The Adviser, Ms Thorburn said that in her new role, she will look after existing Queensland members and growing the state s member base. In addition, she will be facilitating learning professional development days, online lender sessions, and organising social events for members to participate in.
Ms Thorburn – who commenced her new role yesterday (5 July 2021) – has worked with finance brokers in the third-party space for over 20 years, and began her career in Melbourne at Aussie Home Loans. ....

Blake Buchanan , Malavika Santhebennur , Amy Thorburn , Commonwealth Bank , Specialist Finance Group , Business Accelerator Program , Credit Union Australia , Aussie Home , Union Australia , Move Bank , Money Management , பிளேக் புக்கனன் , மாலவிகா சந்தெபெண்னுர் , ஆமி தோர்பர்ன் , காமன்வெல்த் வங்கி , நிபுணர் நிதி குழு , வணிக முடுக்குப்பொறி ப்ரோக்ர்யாம் , கடன் தொழிற்சங்கம் ஆஸ்திரேலியா , ஆஸி வீடு , தொழிற்சங்கம் ஆஸ்திரேலியா , நகர்வு வங்கி , பணம் மேலாண்மை ,

10 lessons in making a rebrand a whole of organisation job

10 lessons in making a rebrand a whole of organisation job
Great Southern Bank s chief customer officer details the key steps in rebranding and finding a fresh purpose for credit union and the data-driven process she s taken
As Great Southern Bank’s chief customer officer, Megan Keleher, put it to
CMO, the task of transitioning the banking provider to a fresh brand and purpose was the biggest change the organisation has faced in its 70-plus year history. Which made it vital every person across the organisation was onside.
“Brand is everybody’s accountability: This was a whole of organisation change we were undertaking,” she said. “It’s something I am most proud of. If I look back, there were times I wondered if everyone would get onboard as I ran 12 streams of work across marketing, operations, risk, technology and finance. I couldn’t be happier with how it has ended up. I made sure this was not a marketing thing, but a total company change.” ....

Megan Keleher , Greater Southern Bank , Credit Union Australia , Great Southern Bank , Union Australia , Growth Mantra , Southern Bank , Catholic Thrift , Loan Co Op , மேகன் கேளேஹ்ேர் , கடன் தொழிற்சங்கம் ஆஸ்திரேலியா , நன்று தெற்கு வங்கி , தொழிற்சங்கம் ஆஸ்திரேலியா , வளர்ச்சி மந்திரம் , தெற்கு வங்கி ,