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Share this article Share this article KNOXVILLE, Tenn., July 13, 2021 /PRNewswire/ ProximoCX, a Knoxville, TN company, opened its near-shore contact center on Thursday, July 1st in Tijuana, Mexico. By providing customers with data intelligence for their business, ProximoCX is able to handle over 95% of communications for their customers, utilizing the power of its best-in-class technology to collect valuable data and actionable insights. The goal is to create an organization that serves its customers and its internal team to the highest standards Contact Centers are not just a building with desks and computers, says Michael McMillan, Chief Executive Officer of ProximoCX. Our centers are where our team comes together to improve the lives of our team members, their families, and the customers we serve. Today we celebrate the opening of our new home here in Tijuana. The neighbor to the United States, and gateway to Mexico. This community truly embodies all of our cor ....