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Understaffed Restaurants Resort To Serverless Ordering


by Tyler Durden
Friday, Jul 02, 2021 - 08:00 PM
There are signs that technology is starting to become mainstream in restaurants chains across the country. The introduction of automation has made the experience for guests more pleasurable while more streamlined for employees. 
WSJ reports casual-dining chains, such as Cracker Barrel Old Country Store Inc., Applebee s International, Inc., among others, are quickly adopting technology for payments that allow contactless ordering and paying. 
Cracker Barrel s patrons can order their meals through an app on their smartphone and even pay for the entire meal. As explained by the president of Cracker Barrel, the good news is that amid labor shortages, automation allows understaffed wait staff to handle volumes adequately.  ....

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Cracker Barrel Old Country Store Inc (CBRL) Q3 2021 Earnings Call Transcript


Operator
Good day, and welcome to the Cracker Barrel Fiscal Year 2021 Third Quarter Earnings Conference Call. All participants will be in listen-only mode. [Operator Instructions] After today s presentation, there will be an opportunity to ask questions. [Operator Instructions]
I would now like to turn the conference over to Jessica Hazel, Senior Director, Investor Relations. Please go ahead.
Jessica Hazel
Senior Director, Investor Relations
Thank you. Good morning, and welcome to Cracker Barrel s third quarter fiscal 2021 conference call and webcast.
This morning, we issued a press release announcing our third quarter results. In this press release and on this call, we will refer to non-GAAP financial measures for the third quarter ended April 30, 2021. The third quarter non-GAAP financial measures are adjusted to exclude the non-cash amortization of the asset recognized from the gains on our sale-leaseback transactions and the related tax impacts. The ....

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