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Zonar Named Winner in Business Intelligence Group's 2021 Excellence in Customer Service and Artificial Intelligence Excellence Awards


Zonar Named Winner in Business Intelligence Group’s 2021 Excellence in Customer Service and Artificial Intelligence Excellence Awards
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Company receives accolades for its innovative commercial truck coaching technology and industry-leading customer support commitment
Zonar’s commitment to industry innovation and support is transformative. We are setting the bar high and seeing success through having empathy for and understanding of our customer’s top priorities and challenges
SEATTLE (PRWEB)
May 03, 2021
Zonar, the leader in smart fleet technology, today announced it has been named an award winner in the Business Intelligence Group’s 2021 Excellence in Customer Service and Artificial Intelligence Excellence programs. ....

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TCS Optunique™ and TCS Optumera™ Win Top Honors at the 2021 Artificial Intelligence Excellence Awards


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Mumbai: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has won two awards at the 2021 Artificial Intelligence Excellence Awards. TCS Optunique™, its AI-powered enterprise personalization solution, was named the Best Theory of Mind Machine Learning Product while TCS Optumera™, its AI-powered retail optimization suite was declared the Best Self Aware Strategic Planning Product.
TCS Optunique received the award for its ability to drive unified personalized experiences across the omnichannel journey for every customer, every time, by rapidly understanding customer intent in real time, while factoring in their long-term preferences. It is powered by over 100 algorithms, a goal-based connected interface and a future-ready single service design to accelerate the personalization journey. With TCS Optunique, retailers can realize a 10% upshift in the customer base from unknown shoppers ....

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