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Raj Rana FCPA on the power of communication


A shared heritage is an important part of the dynamic in the working relationship between Raj Rana FCPA and his client, Manish Trivedi.
The practitioner: Raj Rana FCPA
Managing director and founder of Devonshire Accountants in Brisbane
I’ve always had friends from different backgrounds, and I love having clients from all walks of life. I was born in Kenya, which is a former British colony and a very multicultural place. English is the business language, Swahili is the national language, and I spoke Punjabi at home. I also taught myself Urdu and Hindi.
Speaking five languages has come in handy, as I have a lot of clients from different cultural backgrounds. I spend some time learning about my clients’ cultures, which is so easy to do nowadays, as we have so much information at our fingertips on the internet. ....

Jarrod Barnes , Sarah Lawrance , Kris Fothergill , Gild Group , Hot Toast , Paul Luczak , ஜார்ரோட் களஞ்சியங்கள் , சாரா லாரன்ஸ் , கிரிஸ் ஃபதர்‌கில் , கில்ட் குழு , சூடான சிற்றுண்டி ,

How businesses reap the rewards of personalised banking


By building strong relationships with customers from the beginning, Bendigo Bank’s business specialists can tailor specific products and services to better serve their individual business needs.
There are about 2.4 million actively trading businesses in the Australian economy, and it is safe to assume that no two are exactly the same.
It is for this reason that Bendigo Bank partners each of its business customers with a dedicated business banking manager – a specialist who works closely with business owners to understand the nuances of their enterprise.
For Joe Formichella, Bendigo Bank’s head of small business, a “cookie-cutter” approach to banking no longer works in today’s always-on, global and digital-first world.  ....

Jarrod Barnes , National Australia Bank , Shaun Steenkamp , Personalised Banking Bendigo Bank Business , Small Business , ஜார்ரோட் களஞ்சியங்கள் , தேசிய ஆஸ்திரேலியா வங்கி , தனிப்பயனாக்கப்பட்டது வங்கி பெண்டிகோ வங்கி வணிக , சிறிய வணிக ,

The road to customer dissatisfaction is paved with good intentions


Strategy
28 Jan 2021
“I’m just a soul whose intentions are good, Oh Lord, please don’t let me be misunderstood.
By Engel Schmidl
Thinking of rolling out a new product or service this year, something so ingenious it s bound to improve the lives of millions, generate untold wealth, and be universally lauded?
Without wanting to dampen your enthusiasm, you might just want to pause for a moment to compare the expectations of your amazing product or service to how consumers might receive it.
Each year, millions of products and services are launched. Some are wildly successful, most do the job, and many sink into obsolescence. ....

Jarrod Barnes , Carolyn Haslett , Smart Cities Initiative To Ecosystm , Gild Group , Smart Cities Initiative , Jannat Maqbool , New Zealand Based Jannat Maqbool , Paul Luczak , Customer Dissatisfaction , Value Co Creation , ஜார்ரோட் களஞ்சியங்கள் , கரோலின் ாஸ்லெத்ட் , கில்ட் குழு , புத்திசாலி நகரங்கள் முயற்சி , ஜன்னத் மக்பூல் , புதியது ஜீலாந்து அடிப்படையிலானது ஜன்னத் மக்பூல் , மதிப்பு இணை படைப்பு ,

Stoicism in the workplace: a new look at an old philosophy


While our expectations took a battering in 2020, stoicism arms us with the resilience to continue to pursue our goals.
By Johanna Leggatt
In the past year of adapting to a global pandemic, of lives played out on Zoom and a mass retreat to our homes, many of us had to draw on inner wells of resilience.
We had to be flexible, resourceful, patient. Above all, we have been stoic.
Industry professor and director of development with Adelaide University’s Faculty of Professions and Business school, Petrina Coventry, argues many of us were transformed into unofficial stoics this year.
Coventry says the tenets of the ancient Greco-Roman philosophy – espoused by Marcus Aurelius, Epictetus and Seneca – are remarkably similar to the skills needed in 2020’s upended work landscape: a philosophical approach to change, an acceptance of reality and calm under fire. ....

Jarrod Barnes , Jim Stanford , Hacia Atherton , Centre For Future Work , Ford Motor Company Australia , Australia Institute , Leaders Network , Emerging Leaders Network , Future Work , Ford Motor Company , Stoicism In The Workplace , ஜார்ரோட் களஞ்சியங்கள் , ஜிம் ஸ்டான்போர்ட் , மையம் க்கு எதிர்கால வேலை , ஃபோர்ட் மோட்டார் நிறுவனம் ஆஸ்திரேலியா , ஆஸ்திரேலியா நிறுவனம் , தலைவர்கள் வலைப்பின்னல் , வளர்ந்து வருகிறது தலைவர்கள் வலைப்பின்னல் , எதிர்கால வேலை , ஃபோர்ட் மோட்டார் நிறுவனம் ,