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Conduent Business Services, LLC: Conduent Selected by smart Europe GmbH as Exclusive Customer Experience Provider for New Product and Service Range Including New Electric Car

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HAMBURG, Germany and FLORHAM PARK, N.J., Feb. 25, 2021(Nasdaq: CNDT) today announced that smart Europe GmbH, a subsidiary of the joint venture between Geely Holding (Geely) and Mercedes-Benz AG (Mercedes-Benz), has selected the company to provide customer experience management (CXM) services to support its new product and service range including its new electric car to be introduced in 2022.
Conduent will be providing smart Europe with three main customer engagement and contact services:
Sales services, including inquiries, digital sales process management, order support and delivery orchestration.
After-sales services, including complaint management.
24/7 emergency and roadside assistance liaising services.
Conduent will deliver all these services from one central location to support smart across Europe. ....

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Conduent Selected by smart Europe GmbH as Exclusive Customer Experience Provider for New ...

Press release content from Globe Newswire. The AP news staff was not involved in its creation.
Conduent Selected by smart Europe GmbH as Exclusive Customer Experience Provider for New .
Conduent Business Services, LLCFebruary 18, 2021 GMT
FLORHAM PARK, N.J. and HAMBURG, Germany, Feb. 18, 2021 (GLOBE NEWSWIRE) Conduent Incorporated (Nasdaq: CNDT) today announced that smart Europe GmbH, a subsidiary of the joint venture between Geely Holding (Geely) and Mercedes-Benz AG (Mercedes-Benz), has selected the company to provide customer experience management (CXM) services to support its new product and service range including its new electric car to be introduced in 2022.
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Sales services, including inquiries, digital sales process management, order support and delivery orchestration. ....

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