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Survey: customers fault telco performance as regulator seeks improvement

Survey: customers fault telco performance as regulator seeks improvement
reseller.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from reseller.co.nz Daily Mail and Mail on Sunday newspapers.

New-zealand , New-zealanders , Paul-brislen , Jon-duffy , Tristan-gilbertson , Research-new-zealand , Commerce-commission , Zealand-telecommunications-forum , Tristan-gilbertson-telecommunications , Vodafone , Telecommunications-commissioner , New-zealand-telecommunications-forum

Survey shows more than half of telco customers report problems with service

Survey shows more than half of telco customers report problems with service
stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.

Jon-duffy , Tristan-gilbertson , Commerce-commission , Vodafone , ஜான்-டஃபி , டிரிஸ்தான்-கில்பெர்ட்சன் , வர்த்தகம்-தரகு , வோடபோன் ,

Watchdog expects telecommunications retail service issues to be addressed

Watchdog expects telecommunications retail service issues to be addressed
rnz.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from rnz.co.nz Daily Mail and Mail on Sunday newspapers.

New-zealand , Paul-brislen , Tristan-gilbertson , Commerce-commission , Telecommunications-forum , புதியது-ஜீலாந்து , டிரிஸ்தான்-கில்பெர்ட்சன் , வர்த்தகம்-தரகு , தொலைத்தொடர்பு-மன்றம் ,

Telcos told to clean up post-copper marketing

Telcos told to clean up post-copper marketing
scoop.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from scoop.co.nz Daily Mail and Mail on Sunday newspapers.

New-zealand , Theresa-gattung , Bill-bennett , Tristan-gilbertson , Commerce-commission , Enter-the-commerce-commission , புதியது-ஜீலாந்து , ர-சி-து-பென்னட் , டிரிஸ்தான்-கில்பெர்ட்சன் , வர்த்தகம்-தரகு ,

Marketing of telephone network options protentially confusing or misleading - Comcom

Photo: 123rf
The watchdog is concerned about potentially confusing or misleading marketing to consumers about their options as the country moves away from copper-based services.
The lines company Chorus is able to withdraw copper in areas that already have fibre from September, and Spark had been removing public switched telephone network (PSTN) connections since last year.
This had prompted plenty of advertising from the telcos, offering new and expanded services, as they try to retain customers and attract new ones.
"We have examples of people being told they need to move now because Chorus and Spark are in the process of withdrawing their copper or PSTN service when withdrawal isn't even scheduled yet, and marketing materials are making claims about the performance of alternative technologies that don't reflect real world performance," Telecommunications Commissioner Tristan Gilbertson said.

New-zealand , New-zealanders , Tristan-gilbertson , Commerce-commission , Telecommunications-forum , Commissioner-tristan-gilbertson , புதியது-ஜீலாந்து , டிரிஸ்தான்-கில்பெர்ட்சன் , வர்த்தகம்-தரகு , தொலைத்தொடர்பு-மன்றம் , ஆணையர்-டிரிஸ்தான்-கில்பெர்ட்சன் ,

Commerce Commission to retail telcos: behave, or else

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Commerce Commission to retail telcos: behave, or else
Broadband marketing and sales tactics need to be cleaned up.
Tristan Gilbertson (Commerce Commission)
Credit: Supplied
The looming withdrawal of copper-based telecommunications services has prompted the Commerce Commission to urgently canvass views on misleading marketing.
In an open letter, the regulator proposed new marketing principles aimed at reducing consumer confusion about their broadband technology options.
However, telecommunications commissioner Tristan Gilbertson also made it clear the commission was prepared to force the issue if service providers did not play ball.

New-zealand , New-zealanders , Andrew-pirie , Tristan-gilbertson , Craig-young , Commerce-commission , Vodafone , Telecommunications-forum , புதியது-ஜீலாந்து , ஆண்ட்ரூ-பிரீ , டிரிஸ்தான்-கில்பெர்ட்சன் , கிரேக்-இளம்

Telcos called into line by ComCom ahead of copper withdrawal feeding frenzy

Telcos called into line by ComCom ahead of copper withdrawal feeding frenzy
stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.

New-zealand , New-zealanders , Tristan-gilbertson , Commerce-commission , Telecommunications-forum , Vodafone , புதியது-ஜீலாந்து , டிரிஸ்தான்-கில்பெர்ட்சன் , வர்த்தகம்-தரகு , தொலைத்தொடர்பு-மன்றம் , வோடபோன் ,

Commission Urges Telcos To Better Inform Consumers About Technology Options

Commission Urges Telcos To Better Inform Consumers About Technology Options
scoop.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from scoop.co.nz Daily Mail and Mail on Sunday newspapers.

New-zealand , New-zealanders , Tristan-gilbertson , Citizen-community , Foundation-for-public-interest-journalism , Commerce-commission , Commerce-commission-on-infopages , Telecommunications-forum , Copper-withdrawal-code , Commissioner-tristan-gilbertson , Telecommunications-act , Scoop-citizen-community

Commission updates process to determine value of Chorus' fibre network

Commission updates process to determine value of Chorus' fibre network
miragenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from miragenews.com Daily Mail and Mail on Sunday newspapers.

New-zealand , Tristan-gilbertson , Commerce-commission , Rural-broadband-initiative , Commissioner-tristan-gilbertson , Rural-broadband , Infrastructure-partners , Enable-networks , Northpower-fibre , புதியது-ஜீலாந்து , டிரிஸ்தான்-கில்பெர்ட்சன் , வர்த்தகம்-தரகு

Commission extends successful broadband performance programme

Commission extends successful broadband performance programme
miragenews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from miragenews.com Daily Mail and Mail on Sunday newspapers.

New-zealand , New-zealanders , Samknows-whitebox , Tristan-gilbertson , Commerce-commission , Measuring-broadband-new-zealand , Commissioner-tristan-gilbertson , Fixed-wireless , Fibre-max , United-kingdom-based-samknows , புதியது-ஜீலாந்து , டிரிஸ்தான்-கில்பெர்ட்சன்