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Internet banking outcry: All banks should have a 'neuro-diverse' person on their board

NZ PARLIAMENT
Guy Pope-Mayell, the chairman of the Dyslexia Foundation of New Zealand, tells MPs how stressful internet banking can be for neuro-different people.
Every bank should have a neuro non-typical person on their board, or their technology sub-committee, says the chairman of Dylsexia New Zealand, Guy Pope-Maxwell.
MPs were told on Wednesday that the rush to ditch queues and close bank branches, and to force everyone to transact electronically was happening without consideration for as many as one million “neuro-diverse” people living with conditions like dyslexia and traumatic brain injuries.
National MP Andrew Bayly petitioned the Finance and Expenditure Select Committee for an investigation into whether the headlong rush to online banking was creating barriers for people with a neuro-difference managing their money lives. ....

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One million 'neuro-different' people failed by bank branch closures, and withdrawal of cheques, select committee told

NZ PARLIAMENT
Guy Pope-Mayell, chairman of Dyslexia NZ tells MPs about how stressful internet banking can be for neuro-different people.
More than a million low-vision, elderly and “neuro-different” New Zealanders have been let down by the withdrawal of cheques, and the closure of bank branches, MPs have been told.
National Party MP Andrew Bayly called for an inquiry into how branch closures, and the ditching of cheques, including by government agencies like ACC, Inland Revenue and Kiwibank, had made it harder for “vulnerable” people to manage their money lives.
Bayly called for the inquiry after hearing the story of a dyslexic Pukekohe man too afraid to use internet banking, who was told by his bank to drive to another town to a branch to see a teller. ....

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