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By Deborah Penta 5) Be authentic. One of the single most important positive qualities of a leader is the ability to lead with authenticity. Be yourself by bringing your values, your style, and your vision to all of what you do. Align your values with your organizational values. Authentic leaders are passionate, inspirational, and encourage high-level trust in relationships. This catapults success. Image Deborah Penta is CEO of Westborough marketing and public relations firm PENTA Communications, Inc. Reach the PENTA team through pentamarketing.com. 4) Look in the mirror. Leaders who demand excellence need to start by demanding it from themselves. Your own drive and work ethic sets the tone. As a leader, you must exhibit those qualities you wish to see in your teams. If you are dedicated, possess high integrity, commitment, and work to achieve the highest possible quality in all that you do, it will set a tone and drive your team to achieve their hig ....
Image Cinch I.T. received triple the amount of technology help requests it would typically get, with workers running into any number of challenges getting set up remotely. The timing was fortuitous for the company: It had already planned an expansion last year and was ready for the flood of help requests. “Fortunately, it s been largely positive for us,” said Rick Porter, Cinch I.T.’s president. “Not that it s been easy.” Porter, who started at Cinch I.T. in 2010 and bought the company five years later, had already helped develop a franchising plan last year to expand the company beyond New England. ....
The law firm Mirick O’Connell has always had a business focus, known for specialty areas including commercial lending, business litigation, employment and real estate. That means it’s been an especially busy past year, with attorneys guiding clients through a range of tricky questions. Image First it was guidance on layoffs and furloughs as the coronavirus pandemic began. Then it was how to allow employees to work remotely, or how to manage new regulations on how many people could be inside a business at a given time. Now, it can be a matter of whether businesses can or should require employees to be vaccinated against COVID-19. The state’s new Paid Family and Medical Leave law went into effect with the start of the year, giving businesses something else to figure out. ....