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Extension eases application crunch for municipalities seeking pandemic relief


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Some area municipalities were scrambling this week to submit applications for federal pandemic relief funding, with an initial deadline looming Wednesday.
They got a break from that crunch when officials extended that deadline by a month.
The state Department of Community and Economic Development “started urging municipalities to apply as soon as possible once the (American Rescue Plan Act) funding was available just after Memorial Day,” department spokesman Casey Smith said Tuesday, noting email blasts, letters and postcards were used to reach out to communities. ....

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Easy on Hold Launches Cloud-Based SIP Stream Into TPX Communications


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KALAMAZOO, Mich., May 11, 2021 /PRNewswire/ Easy On Hold announced today that it has engineered a cloud-based music on hold queue SIP stream into Broadsoft-based TPX Communications, one of the nation s premier managed services providers. The achievement means that TPX customers can now load a live stream URL from Easy On Hold without a need for external devices. 
The solution solves four of the biggest hurdles of enterprise contact center and telecom teams:
Eliminating the need to manually load music on hold queue audio files 
Reducing points of failure on networks by eliminating external devices whenever possible  ....

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