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Telco complaints down by 25% during Dec quarter

Telco complaints down by 25% during Dec quarter
Telco complaints down by 25% during Dec quarter
Also down by 40.3 per cent for the same quarter two years ago.
Credit: 56075701 © Gajus | Dreamstime.com
Consumer complaints to local telecommunications companies were down by nearly a quarter for the three months ending December 2020, compared to the same period the year prior, according to the latest data from the Australian Communications and Media Authority (ACMA).
Sourced from an aggregation of complaints sent to telcos with 30,000 or more services, complaints during the December quarter were down by 24.8 per cent when compared to the same quarter a year ago, ACMA claimed, falling from 359,495 complaints to 270,355. ....

Gajus Dreamstime , John Stanton , Media Authority , Communications Alliance , Australian Communications , Telecommunications Consumer Protections Code , ஜான் ஸ்டாண்டன் , மீடியா அதிகாரம் , தகவல்தொடர்புகள் கூட்டணி , ஆஸ்திரேலிய தகவல்தொடர்புகள் , தொலைத்தொடர்பு நுகர்வோர் ப்ரொடெக்ஶந்ஸ் குறியீடு ,

Solo Network warned of ACMA action if it returns to Australia

Solo Network warned of ACMA action if it returns to Australia
Solo Network warned of ACMA action if it returns to Australia
Concludes that Solo Network breached the Telecommunications Consumer Protections Code (TCP Code)
Credit: Dreamstime
The Australian telecommunications industry regulator has warned that it may review its decision to not take action against telco operator Solo Network over its selling practices if it decides to start doing business in Australia again.
The company exited the Australian telecommunications market shortly after the Australian Communications and Media Authority (ACMA) began an investigation in May 2020.
The ACMA has now come to the conclusion that Solo Network breached the Telecommunications Consumer Protections Code (TCP Code) after it failed to comply with its obligations to sell telecommunications products in a fair and responsible manner on 12 occasions. ....

Solo Network , Telecommunications Industry Ombudsman , Media Authority , Australian Communications , Telecommunications Consumer Protections Code , Australian Reseller News , Channel X , Australian Channel , The Channel , Hit Channel , It Distribution , Information Technology , Systems Integrator , Applications Developer , Software Developer , Service Provider , Web Developer , Supply Chain , It Services , தனி வலைப்பின்னல் , தொலைத்தொடர்பு தொழில் ஆஂபட்‌ஸ்மந் , மீடியா அதிகாரம் , ஆஸ்திரேலிய தகவல்தொடர்புகள் , தொலைத்தொடர்பு நுகர்வோர் ப்ரொடெக்ஶந்ஸ் குறியீடு , ஆஸ்திரேலிய மறுவிற்பனையாளர் செய்தி , சேனல் எக்ஸ் ,