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8x8, Inc.: Platform Housing Group Elevates Employee and Customer Engagement With 8x8 XCaaS

8x8, Inc.: Platform Housing Group Elevates Employee and Customer Engagement With 8x8 XCaaS
One of the UK s Largest Housing Associations Extends 8x8 XCaaS Integrated Cloud Communications and Contact Centre Using Video Interaction to Deliver Real-time Property Repair
8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that Platform Housing Group, one of the UK s largest housing associations, will extend their 8x8 Experience Communications as a Service (XCaaS) deployment by adding 8x8 s Communications Platform as a Service (CPaaS) Video Interaction for improved employee and customer engagement.
Platform Housing, which brings together Waterloo Housing and Fortis Living, is one of the largest housing associations in the UK Midlands, with around 1,200 staff, over 120,000 customers and 45,000 homes. It implemented the 8x8 XCaaS integrated cloud contact centre and communications platform to digitally transform the organisat ....

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Row between Malvern housing tenant and social landlord

Row between Malvern housing tenant and social landlord
worcesternews.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from worcesternews.co.uk Daily Mail and Mail on Sunday newspapers.

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Row between Malvern housing tenant and social landlord

A ROW has broken out between a housing tenant and a social housing association. ....

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Evesham family-of-four left without hot water 'for ten days'

A MOTHER says her family were left without hot water and heating for 10 days earlier this month after their boiler broke.
Rosie Porter said her family, including her two young children, were left without hot water for more than a week and even had to pay £70 to check into a hotel for a day to use the shower.
Their ordeal started on Sunday, January, 31, when the family’s carbon dioxide alarms started to go off in the middle of the night and every time the boiler kicked in the alarm would go off again.
Ms Porter, who lives in Bretforton with her two children, William 6, Ebony, 9 and partner Nigel, said: “I called Rooftop Housing Association who sent out their contractors Platform Property Care, who looked and said the boiler was leaking carbon dioxide, so they switched the boiler off straight away.” ....

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