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Pawnee Valley Campus offers Five Star Customer Service


GREAT BEND TRIBUNE
Pawnee Valley Campus offers Five Star Customer Service
Courtesy photo
Members of the Customer Service Team lead a class during the Heart and Mind training session at The University of Kansas Health System Pawnee Valley Campus. From left to right are Megan Donecker, Nishka McKenzie and Angela Meitner.
LARNED – Since the focus at the hospital in Larned is on patients and their families, each new hire and current employee participates in customer-service training.
The Five Star Customer Service sessions started last year at The University of Kansas Health System Pawnee Valley Campus, 923 Carroll Ave. The first round of classes is wrapping up. ....

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Investegate |Crest Nicholson Hdgs Announcements | Crest Nicholson Hdgs: Final Results


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Adjusted profit before tax
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Exceptional charge net of tax of £48.1m (FY19: £14.9m), including £43.2m non-cash inventory impairment charge
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Loss after tax at £10.7m (FY19: £82.5m profit after tax)
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Good trading performance since the spring lockdown and reservation levels in line with expectations during January 2021. Year to date sales per outlet week (SPOW) of 0.60
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Forward sales as at 15 January 2021 of 2,435 units and £564.5m Gross Development Value (GDV) c.55% of FY21 covered (17 January 2020: 2,346 units and £503.5m GDV)
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FY20 SPOW of 0.59 (FY19: 0.76)
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Average outlets at 63, up from 59 in FY19, in line with our strategic priority to grow outlets
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Excellent progress strengthening balance sheet through better WIP management and control ....

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