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Screen Shot of change.org petition calling for the resignation of Maryland Labor Secretary Tiffany Robinson.
@BryanRenbaum
It has been a year since the beginning of the coronavirus pandemic and the state has made significant improvements to its unemployment call centers, such as beefing up staff and expanding hours of operation. But substantial problems remain as many Marylanders have been waiting months to receive their benefits and some are even unable to get a claims representative on the phone.
Several Facebook support groups started by Maryland residents have shared advice on how to handle the bureaucratic nightmare that taxpayers have been facing as many try to get someone anyone to pick up a phone and help them navigate through the system. ....

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