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Overseas student left with bill for childbirth injury treatment


When she queried the invoice, she was advised that government funding only covered medical treatment up to six weeks after the birth. Her physio appointment was in the seventh week.
When she submitted the invoice to her travel insurer, it declined the claim. A statement from the physiotherapist referred to a muscle strain during labour and the policy excluded cover for any loss arising directly or indirectly from pregnancy or childbirth.
She felt this decision was unfair and complained to FSCL.
Camylla Battani/Unsplash
A travel insurance policy excluded any costs relating to pregnancy or childbirth.
FSCL noted that the customer thought her policy should cover her for any medical treatment that was not paid for by the public system. ....

New Zealand , Financial Services Complaints Ltd , புதியது ஜீலாந்து , நிதி சேவைகள் புகார்கள் லிமிடெட் ,

Client compensated after shares sold for 10c too much


Susan Edmunds05:00, May 04 2021
Getty Images
The shares are now worth more than they were when the investor sold.
A man whose broker sold his shares for 10c more per share than he wanted has “reluctantly” accepted a settlement offer of $280.
The man complained to Financial Services Complaints Ltd (FSCL) about the transaction, which was made last year. FSCL is one of the external dispute providers that deals with complaints that cannot be resolved between a financial services provider and its clients.
FSCL said that, in February 2020, the man became concerned about the effects of Covid-19 and decided to sell some shares. A sharebroking account was set up for him on February 11, but he was not told about it for nine days. He discussed selling the shares but changed his mind. ....

Susan Taylor , Financial Services Complaints Ltd , சூசன் டெய்லர் , நிதி சேவைகள் புகார்கள் லிமிடெட் ,