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Canon Introduces End Customer Support for uniFLOW Online


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As office technology dealers look for new opportunities to grow their business, while efficiently leveraging their resources, it is imperative they are equipped with high-quality services and solutions designed specifically to support their customers in a variety of business environments. With this in mind, Canon U.S.A., Inc. a leader in digital imaging solutions, is excited to announce a new service offering to its eligible authorized dealers - Canon End Customer Support for uniFLOW Subscription models.
This program will extend the installation services available to dealers for uniFLOW Online and Hybrid subscriptions to now include an option to add end customer support provided by the experts at Canon’s Customer Solutions Center. With the support of its Engineering Services & Solutions team for installation and ongoing support, Canon U.S.A. is currently offering its authorized dealers the ....

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Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal


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In a year which many customers valued high-quality service and support more than ever, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce its Customer Service Center has been certified as a Center of Excellence by BenchmarkPortal for the 12th consecutive year. This award recognizes the company for achieving world-class grading across BenchmarkPortal’s Performance Matrix covering 21 effectiveness and efficiency categories such as Top Box Customer Satisfaction and Inbound Calls Closed on First Call Percentage.
The Center of Excellence recognition can be considered one of the most prestigious awards in the customer service and support industry. Contact Centers achieve the Center of Excellence distinction based on best-practice metrics drawn from the world’s largest database of objective and quantitative data that is audited and validated by researchers from Bench ....

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Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal


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MELVILLE, N.Y., Jan. 6, 2021 /PRNewswire/  In a year which many customers valued high-quality service and support more than ever, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce its Customer Service Center has been certified as a Center of Excellence by BenchmarkPortal for the 12
th consecutive year. This award recognizes the company for achieving world-class grading across BenchmarkPortal s Performance Matrix covering 21 effectiveness and efficiency categories such as Top Box Customer Satisfaction and Inbound Calls Closed on First Call Percentage.
Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal ....

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