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Natchitoches officials say they cannot adjust water bills due to leaks caused by winter storms
Snow in Natchitoches, La. on Feb. 15, 2021 (Source: Viewer)
By Rachael Thomas | March 16, 2021 at 4:48 PM CDT - Updated March 16 at 4:48 PM
NATCHITOCHES, La. (KSLA) - The City of Natchitoches announced Tuesday, March 16 that while it cannot make adjustments on customers’ bills due to water leaks during the severe winter weather in February, they can set up payment plans for customers.
The city says per the attorney general’s office, government agencies are not allowed to make adjustments on utility bills regarding water leaks.
During the severe winter storms, many customers experienced burst pipes, leading to water leaks. Those who experienced these issues will likely see higher than normal bills. The city released the following statement about the issue: ....

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