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Delhi Police fast tracking processing of complaints using ICMS


Delhi Police fast tracking processing of complaints using ICMS
ANI |
Updated: Mar 11, 2021 06:32 IST
New Delhi [India], March 10 (ANI): In a move to improve the public grievances redressal management, the Delhi Police has been using the Integrated Complaint Monitoring System (ICMS).
According to a Delhi Police report, it receives around 1.5 lakhs of complaints annually and that s why they had in November last year launched ICMS.
Giving public grievances redressal top priority, Delhi Police launched a comprehensive Integrated Complaint Monitoring System (ICMS) on November 8, 2020, with a focus both on speedy processing of complaints and information flow to citizens, the Delhi Police report said. ....

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