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CPS Energy calculating credits based on meter reading

CPS Energy calculating credits based on meter reading
CPS Energy is now offering credits for customers who endured the cold and dark, but that credit was a lot lower than expected for most customers.
Author: Niccole Caan (KENS 5)
Published: 4:43 PM CDT April 16, 2021
Updated: 4:43 PM CDT April 16, 2021
SAN ANTONIO, Texas You probably got a letter from CPS Energy showing your credit from not having power during the winter blast. It shows most of us are getting an $8.75 credit. That is the Electric Service Availability Charge. It is what you pay each month to have service and many of us did not have power for some period of time. Yet, CPS Energy said if you were without power for 48 hours or more during the five-day winter storm period, you would get another credit of $50 to $100. Yet, many of us are not seeing any extra money. ....

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CPS Energy Provides One-Time Bill Credits To Customers Who Experienced Extended Outages During Winter Storm

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SAN ANTONIO, April 7, 2021 /PRNewswire/ CPS Energy is providing credits to customers who experienced extended outages during the historic winter storm that resulted in state-mandated load shedding from February 15 - 19.
During April, CPS Energy will issue a one-time bill credit to customers with active accounts during the storm who experienced cumulative outages of 24 hours or more during the declared disaster. A one-time credit in the amount of the Electric Service Availability Charge will be applied to impacted customers bills to recognize that power was not available to them. The Electric Service Availability Charge is the flat monthly cost of delivering electric service to customers and ranges from $8.75 for residential and small business customers to $10.50 for large use residential customers. ....

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