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EPISD administrators on leave, internal audit eyes academic contracts


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Two top El Paso Independent School District administrators were put on leave Monday, ahead of discussions on an internal audit into contracted academic services Wednesday.
Deputy Superintendent of Finance and Operations Carmen Arrieta-Candelaria and Chief Academics Officer Tamekia Brown were put on paid administrative leave, district spokesperson Gustavo Reveles confirmed, though the reason was not disclosed.
Arrieta-Candelaria and Brown could not be reached for comment via their EPISD email addresses. 
At the EPISD s regular board meeting Tuesday, in which the district s 2021-22 budget was adopted, trustees voted to postpone or not approve three academic contracts related to learning programs, citing upcoming discussions on the pending internal audit. ....

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CFPB issues blog post on COVID-19 mortgage servicing communication strategies | Ballard Spahr LLP


On April 5, 2021, the CFPB issued a
blog post suggesting various communication strategies for mortgage servicers, to handle increased volume associated with the COVID-19 national emergency.  Noting the CFPB’s recent
In addition to traditional techniques of mailing letters and calling borrowers, the CFPB suggests using data science to understand borrower contact preferences.  Regarding communication strategies, the blog notes the following non-traditional techniques used by some servicers:
Use of multi-media channels to meet customer preferences, including combinations of text, personalized emails, or mail, as permitted under applicable law;
Identifying borrower contact preferences;
Development and use of self-service web-based tools and customer portals to assist borrowers with the loss mitigation process; ....

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