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TTEC Wins 3 Gold Stevie® Awards for Innovation, Plus Two Others for Valuable Service


TTEC Wins 3 Gold Stevie® Awards for Innovation, Plus Two Others for Valuable Service
Awards recognise sales and customer service excellence across Asia-Pacific
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DENVER, June 3, 2021 /PRNewswire/
TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that it has earned three Gold Asia-Pacific Stevie® Sales & Customer Service Awards for Innovation:
Innovative use of technology in Human Resources (CultureCX)
Innovative use of technology in Customer Service (Healthcare Customer Service)
Innovation in Customer Service Management, Planning & Practice
In addition to the Gold awards, TTEC also took home a Silver award in Most Valuable Corporate Response and a Bronze award for Most Valuable Service. It is the second year in a row that TTEC has been awarded Gold awards. ....

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TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada


TTEC s VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada
VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada.
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DENVER, May 25, 2021 /PRNewswire/  
TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that VoiceFoundry, a TTEC Digital Company, will enter the Canadian market in collaboration with Amazon Web Services (AWS) and its cloud contact center service Amazon Connect.
This collaboration combines cloud technology and human expertise to deliver positive customer experiences for companies across Canada. A recent report from CDW and IDC Canada found that 52% of Canadian organizations have already or plan to invest in cloud-based infrastructure and applications to ensure the reliable delivery of ....

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