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Atos, Flytxt to drive Ooredoo Oman's digital agenda - The Hindu BusinessLine


Atos, Flytxt to drive Ooredoo Oman’s digital agenda
February 10, 2021
Employs customer value management solution
Atos, a global pioneer in digital transformation and European leader in cyber security, cloud, and high-performance computing, and Flytxt, market leader in intelligent customer engagement technology, will drive an analytics-led digital customer engagement at Omani Qatari Telecommunications Company SAOG (Ooredoo) in Oman.
Ooredoo is a leading telecom operator serving over three million customers across the Sultanate while The Netherlands-headquartered Flytxt’s enterprise-class software products and services generate measurable economic value by growing revenue, reducing customer churn and enhancing customer experience. Flytxt has offices in the UAE and India and a presence in Mexico, Colombia, Czech Republic, Spain, Malaysia and Kenya. ....

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Infiniti Research: Evaluating the Value of Customer Intelligence Solutions in the Retail Industry | Infiniti's Industry Experts Highlight Recent Success Stories


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Retailers are constantly exposed to a slew of changes, and often struggle to keep pace with the dynamic market. As the world changes, experts forecast further changes in demographics, spending habits, and buying behaviors. Additionally, consumers expectations, needs, and demands continually evolve as per trends, external factors, like the COVID-19 pandemic, and social changes. The volatile nature of the retail industry has made it challenging for retailers to provide an efficient customer experience, leading to dissatisfaction, and eventually losing ground to competitors. Infiniti s customer intelligence solutions help companies gain an unparalleled understanding of the customers, develop efficient strategies, and address unmet needs and demands in the market. ....

United Kingdom , Anirban Choudhury , Customer Intelligence Solutions , Infiniti Research , Retail Industry , Business Wire , Digital Offerings , Addressed Customer , Customer Churn , Gained Market , ஒன்றுபட்டது கிஂக்டம் , அனிர்பன் சவுத்ரி , வாடிக்கையாளர் உளவுத்துறை தீர்வுகள் , இன்பிநிதி ஆராய்ச்சி , சில்லறை தொழில் , வணிக கம்பி , டிஜிட்டல் பிரசாதம் , வாடிக்கையாளர் சலிப்பு ,