Scripps Health CEO addresses cyberattack in an internal memo
Scripps Health patients are still struggling to learn when the hospital system s operations will be back to normal 10 days after a cyberattack.
and last updated 2021-05-11 21:06:12-04
SAN DIEGO (KGTV) - Patients are still struggling to get information about when appointments will be back to normal within the Scripps Health system, 10 days after a cyberattack crippled the system s network and forced numerous cancellations of surgeries and appointments.
Greg Miner is an IT specialist for a local law firm. He and his family have been patients with Scripps for more than twenty years.
One of San Diego’s main health care systems, Scripps Health, had its technology servers hacked on May 1. Here’s what happened in the last week, what we know.
NBC 7 has learned the Scrips Health cyberattack and lack of answers is prolonging care for patients, including a much-needed surgery for a woman with a.
NBC 7 s Dana Griffin spoke to a patient whose wait for surgery has been extended by the cyberattack.
While Cabot s surgery was performed, he had no idea if it was still on the schedule in the days leading up to it.
Cabot told NBC 7 he called and emailed Scripps beforehand.
“They had no access to patient records,” Cabot said. “And that email bounced back because all of Scripps emails are down.”
Cabot then wrote this message on the Scripps Facebook page:
“I have surgery scheduled for tomorrow morning and have heard absolutely nothing. I have been fasting all day and plan to show up at the hospital [at] 5 a.m. as instructed but will be very disappointed if this surgery is canceled. I have been waiting a long time for it.”
Scripps Health officials are not answering specific questions about Saturday’s cyberattack, but someone is responding to patients’ questions via Scripps Facebook account.