>> that was quite a lot to hope for. but from behind bars, eric glisan was already on the trail. >> i got documents, so i see this guy, gilbert's name, keep coming up. a surprise visitor and an answered prayer. >> he said i am sorry and i know you are innocent and i know the guys that committed this crime. . my cousins know it. and of course, mami. that's why we use head & shoulders shampoo and conditioners. they keep me 100% flake free. so i just have gorgeous hair. i use it... ...my whole world uses it. you mean you don't? head & shoulders. the world's #1 shampoo.