Expedia Reaches Settlement with Hotels After Falsely Claiming Hotels Were 'Unavailable'

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14 hours ago
On Friday, Judge Vince Chhabria of the Northern District of California issued an amended order approving the motion for attorney’s fees and the class-action settlement, thus ensuring that Expedia and its affiliates will no longer falsely advertise non-partnering or unaffiliated hotels as “sold out” or “unavailable” on its website and platform.
Previously, Buckeye Tree Lodge and Sequoia Village Inn sued Expedia in 2016 over claims that the online travel booking company used deceptive online ads targeting customers who searched for hotels that were not available on Expedia. Reportedly, customers were directed to pages listing fake phone numbers for non-partnering hotels and falsely stated they were unavailable or sold out. This allegedly was designed to redirect customers to hotels that partnered with Expedia. Expedia argued this was a technical issue that has since been fixed.

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