normally bursting with people. but retailers hurting the new york today and the retail stocks hit as well. shoppers are staying home. retailers will lose about $2 billion in sales. that's right. the next guest says it will take weeks to recover. is this, kristen, going to be a delay of a day or two? or are the sales going to be permanently lost? >> it depends on the retailer. how much brick and mortar retail did we really do? it's the window dressing of the christmas season. people whip out the iphone and ipad and shop from there. today, truthfully could be, you know, it's not good for the retail they're snowed in.