numbers, the google voice app can help you route them all to one phone. it can also transcribe voicemails and send them to you as e-mails. it's time now to answer some of your business questions. stella and rod are with us once again. the first one is a question from the owner of a flower shop. she writes -- "i am a florist in a town of about 70,000. there are two well-established flower shops that are closing. i don't believe they are selling their businesses to anyone, just closing the doors and retiring. my question is, how do i go about obtaining their customers? i wondered about buying their phone number or customer list or do i do something else" you're shaking your head, stella. >> i mean, this is an exciting gold mine. she's -- or he needs -- what i would do first -- 70,000 is not a big town. contact the owners first themselves, do it with integrity. not only can you have an opportunity to take that customer information, and i would also do the web domain, forward it to your web domain -- you also have a huge pr