Jonesboro man pushes for other service options after âoutrageousâ Suddenlink bill
Jonesboro man pushes for other service options after âoutrageousâ Suddenlink bill
By Jurnee Taylor | April 1, 2021 at 5:40 PM CDT - Updated April 1 at 7:32 PM
JONESBORO, Ark. (KAIT) - Itâs been one year since Suddenlink customers aired their grievances, and 12 months later, weâve discovered customers are still sending complaints.
One of those complaints is from Jason King, who says he did not receive a warning for going over his data limit and was shocked when he opened his bill and saw the normal $65 bill was $377.
âI just have internet. I just have wifi. Thatâs all I have,â King said. âI came here [Suddenlink] like two weeks ago and paid my bill, asked how much my bill was and they never said anything about the $300 overcharge.â