National Business Research Institute Recognizes Elior North America for their Commitment to Client Experience
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High levels of Client Experience earn Elior North America a place in NBRI's Circle of Excellence
Elior North America
Customer Experience drives financial performance. This award is a direct result of Elior North America's dedication to measuring and improving their Client Experience.
CHARLOTTE, N.C. (PRWEB)
April 06, 2021
The National Business Research Institute (NBRI) is pleased to welcome Elior North America to the NBRI Circle of Excellence. The NBRI Circle of Excellence Award recognizes organizations with high levels of Customer/Client Experience (CX). To qualify for this honor, the organization must score at or above Stretch Performance which is at the 75th percentile of their industry, or the organization must improve a statistically significant five or more percentiles at the Total Company level. It is no small feat to move an entire Company’s CX score five or more percentiles, or to reach Stretch (75th) or Best in Class (90th) Performance levels within six to twelve months!