Print
When Anna Ramsey suffered a flare-up of juvenile dermatomyositis, she feared it would lead to chemotherapy treatment that could compromise her already fragile immune system in the midst of a pandemic.
The Los Angeles resident waited three agonizing days for the results of a blood test to appear in her online patient portal — but she didn’t understand them. After an anxious night, she gave in and emailed her doctor, who responded with an explanation and a plan.
For Ramsey, now 24, the system was a mixed blessing. While she appreciates the quick access to her test results, she said she’s rather have an interpretation she can understand, “even if it takes a few days longer.”