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In the luxury space, white-glove service is not just appreciated, but expected — so what does it take to build the kind of genuine relationships that keep clients coming back? Two agents share their top five tips.
Every so often, a delighted buyer or seller takes to social media to celebrate the thoughtful, generous actions of their agent. Earning this sort of appreciation is a big deal: word-of-mouth referrals and repeat clients bring in significant business for most real estate professionals.
“There’s nothing better than when a past client calls and is ready to upgrade homes or explore an investment property,” says Bethany Taylor, Associate Broker at Glacier Sotheby’s International Realty in Missoula, Montana.