Seven tips to keep EVs from zapping service revenue
Richard Truett
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Fewer moving parts, no oil changes, brakes that don't need frequent servicing and over the air updates will make electric vehicles a rare site in the service lane. But fixed ops can still be profitable in the EV era.
DETROIT — Ed Roberts, fixed ops director at Bozard Ford-Lincoln in St. Augustine, Fla., has been thinking a lot lately about how Ford's first three battery-electric vehicles — the Mustang Mach-E arriving this month, the E-Transit van coming late next year and the battery-powered F-150 planned for 2022 — will start to upend his store's fixed-operations business model.