9693 or of course you can tweet at b.b.c. 5 Live. Here. Long speech extra This is c.b.c. 5 it's 2 o'clock on 5 Live I'm favorite sky and this is a poll nightly news fears grow for the South Atlantic sub and its missing crew. At the Gabba Anglin Talbot global they've gone from 246-442-2864 extension 8 with just a couple of minutes left. This is b.b.c. . News on 5 Live his necke are families of the 44 crew on a missing submarine in the South Atlantic say they've given up hope the Argentine Navy says there was a suspected explosion hours after the San Juan was last heard of verts time is a Naval Institute author and columnist it's just very very difficult right now to know what could have happened to the suffering but it does sound like most likely it may not have survived an uncontrolled dive or something may have happened to cause the submarine to reach a depth perhaps that it could not survive if the sound does turn out to be an explosion which was the demise of the submarine the chancellor says he's confident he can defy the gloomy economic predictions in the budget the Institute for Fiscal Studies think Tang's warned u.k. May have to go another decade before average earnings start to rise in real terms tell mortice is from Busselton in Essex. And I haven't had a pipe was a toll and I now have a child how everything else is cannot rent cannot think it's got all the other prices gas electric which are constantly being taught this is got up this is going up but nothing else is going up with it it was you were literally working to me if that's all you're doing is working to survive every single day the British man's doing caught in Turkey today charged with terrorism offenses Joe Robinson a former soldier from Lancashire is accused of joining the Kurdish militia in Syria to fight the Islamic state group Turkey views the why p.g. Is a. Terrorist organization Mr Robinson denies the charge the former Brazil the Manchester City striker Roubini Oh has been sentenced to 9 years in prison has been found guilty of the gang rape of a woman in Milan in 2013 he went serve time until an appeals process is completed Tancredo Mairi is an Italian sports correspondent that has a long history of songs. In you are not doing extradition so it's not on a 3 day. Robin your. Labor has suspended the Bury South m.p.r. Even Lewis has been accused of behaving inappropriately towards a woman at a party event in 2010 Mr Lewis strongly denies any wrongdoing and says he'll cooperate fully with the investigation Zimbabwe's new president is due to be sworn in today Emerson man and God has returned from exile to replace Robert McCarthy who resigned earlier this week after 37 years in power Brussels has banned u.k. Cities from running to become European Capital of Culture in 2023 breaks it's being blamed for cities had to put in beds plus a joint one from Belfast and Londonderry his chin feigns day $300.00 when you look at what the European Capital of Culture that for a city like lever could be at are up or out at over $100000000.00 economic growth for the city and the surrounding area so it would have had a suit economic potential for our cities and the B.B.C.'s Question Time was taken off early last night after an audience member was taken ill the show in cultures to lasted 40 minutes rather than an hour straight to Brisbane and another wickets fallen early. Yet Jimmy Anderson is at the crease which tells you that England are 9 down $286.00 for 9 and Jake pulled the last brilliant flying catch from David Warner of the bowling of Mitchell Starc pull out for 14 England 286 for 9 we're very close to lunch now and already today England Well they made such a great start to the session they had to have a man who made 56 Monali went on to 38 the 2 of them putting on 83 full the 5th wicket but then Jonny Bairstow fell off a 9 Chris works for a duck good bowling by Cummins he was taken to take a couple starkers take it to today Line has taken the other 2 and brought on 9 not out Anderson yet to get off the mark 286 for 9 and that means that lunch will be delayed until the fall of the final wicket. Let's go the rest of the sports news now here's Joe Carey Everton have been thrashed $51.00 by Atalanta in the Europa League in front of a less than half full Goodison Park they were already eliminated from the competition ahead of the match that caretaker boss David Unsworth deeply unimpressed with his side saying if they're not hurting the way I am they shouldn't be here elsewhere in the right place also have qualified for the knockout stages as group h. Winners despite losing 10 away to Cologne England Rugby Union Captain Dylan Hartley says he doesn't need a rest after being dropped to the bench for Saturday's Test against Samoa Jamie George will start in his place at Twickenham with Chris Robshaw and George Ford Coke caps in the side Holly though says it's a good chance to grow the leadership in the team and Ronnie O'Sullivan types of winning sneak his 1st 1000000 pound jackpot over the he was basin in the last round of the 32 in the Northern Ireland open this is b.b.c. 5 live on digital online the smartphone unsober that's in the forecast on cold and wintry showers in the north over not Ransley dry elsewhere it will be frosty and chilly to start in the morning with showers in the Northwest dry with sunshine across much of end and Wales on Friday lows of 2 degrees in Edinburgh and 5 in Manchester get more from b.b.c. Find a life with fun part casts this exciting week welcome to Thailand as I'm Greg James is Felix white on the other end of the line somewhere in Australia where you have England's most successful bowler of all time it's the one I know you're a Jimmy Anderson you're right. Jennifer thanks I'll come on you got found for the 1st time in that mall if you look at. Fill in his hard cock still happen every single week to be discussing everything absolutes it will give you the inside track on England's defense hopefully the silage find life in your college costs and get more from b.b.c. 5 live across the u.k. This. It's b.b.c. 5 Live. In. The morning I'm sorry Resco is just gone 6 minutes past 2 and it is time for all technology and gadget phone in with Pepsi to help from the website got Detective dot com or got to detective on social media if you're having a problem with something techie let us know I'm pleased to say some of you already have you can call I way to wait 590-9693 Colza free from mobiles and landlines You can also text 85058 on text all charged stunned that message writes morning to you 5 see good morning let's start then I'm going to go off a queue of questions already but I'm interested in this I want to hear about your gadgets of the week oh Ok Well the catch of the week is it's unusual because we use now to seeing Amazon eco type products with of say Alexa inside with these are it we don't want to annoy everyone into I too I love the idea of a chorus of axis just at this time of night it's their small speakers that you can speak to their internet connected devices so you wake them with the weight word which I just said and then you follow it with a question or request a can to write or things like read books to you play music to tell you the weather forecast all manner of things but what's interesting now is we're starting to see 3rd party. Brands companies other than Imus and producing Alexa compatible devices and the catch of the week is one of those sites from a company or brand called kit sound Ok i t sound one word and it's called The Voice one small speaker right and it's got you know full Alexa capability but it's a bit it's got some differences as well so you may like it now one of the things it's a lot bigger. The sort of the footprint of the device is I'd say about 4 inches square so it's term care about same height but it's got 20 watts of speakers in it it's actually got a stereo pair of speakers and a. You know Bass port at the back so thankfully just the back to speak but it's a it's got a better speaker built into it although. Many of these sorts of devices you can attach an external speakers some of them allow you to buy Bluetooth some of them by wire from 22 is perhaps because this one actually allows you to do both but I think the real trick this is got up its sleeve is it's got multi room connectivity so you can actually connect about 8 of these devices together. Wirelessly around your home and then have music sort of following you around the house so it's kind of a nice trick so I was like I'm sorry I'm confused and so this is it doesn't work with something like the arms an echo it's instead of it's a yeah James Brown you will surely give it a go Oh God go on. Ok Go on what do you yeah go on here she's she's sitting on my knee perhaps it's inappropriate I love the fact that she called he Welsh history. Alexa Are you female I'm emailing you in character and you go. I wonder what she's like otherwise but still. Alexa What's the weather like try again Alexa What's the weather like been 48 degrees going today you can see right into making plans we're going. To stop people with degrees it's quite annoying isn't she yeah I'm glad she said. Alright let's try one more Alexa tell me a political joke. Never Alexa tell me a political joke Why did no month like oh great because all property is. I thank you I thank you thanks I like them coming swiftly on come to something which is funnier than I might it's not hard so. As I say of interest because it's not my this is not by made by Amazon but it clearly has Amazon's technology but when it says the same sort of voice activation it's got this multi room connectivity. It's a couple of nice things on its side going to put it charging port on the back so a united plug things like the smartphone or tablet into it it will charge them for you which I think is quite nice also the aesthetic is completely different so the the Amazon devices are sitting trickle in one high to another this is sort of more like an oblate Sc think 2001 something like that you know some black. Slab as it were so a lot of nice features to it. $119.00 that's going to say how much is this going to that's about $119.00 pounds for $41.00 of them but I actually notice that they're doing to $499.00 which actually makes sense given that one of the unique features of it is is that this has its multi room room capability so pretty good the sound quality is good as well so I like to I think if I had one criticism of it it's not that I notice it and I don't know if it's just this particular device but I noticed that sometimes it was a bit reticent to understand what it said the 1st time you heard me repeat myself to it once before. I think that might not have the same sort of a right microphone right technology but oh it comes with a remote control which the the I was and stuff doesn't and that's kind of nice as well because there are times when you don't want to be speaking and you just want to skip through it yeah that's it or you want to rebook I mean the whole book whole book is it that vehicle couldn't. Alexa. Read me an order bought book a clean want to Alexa. What it will be even great expectation healthy. Not their homes with the mom oh by the room within the river why Lexis not miles of the city one Alexis dotted and now the other thing is it would to. Text to speech so that was a recording as an audiobook already recorded by an actor but but a lot of people Weiss of something like. Alexa stop me like this ignoring you. League that we can Alexa play Kindle book. Leaving from Kindle the Picture of Dorian Gray one's hands can think with the original illustrations by Eugene don't know what it designs to prove anything even things that are true can be proved and the thing about that is that. The thing about that is that. Life is not rote. She's. That was going to say the thing about that is that's Texas pizza Those are just e-books that you can buy a lot you can get a lot of free ebooks and so forth and so you don't have to pay extra or have some only certain books have got all your book versions not all books have it and the e-books tend to be cheaper as well and actually that the quality of the text to speech with Amazon selects a technology is it is actually very good and Ok it's not too painful on the year so quite like that will read books to you in various forms as well as play music and it has a nice feature as well where if you can't remember the name of a song you can actually say something like. Alexa playing with a song that goes I am the egg man. Or is she going to get to a match you must see although after this we are going to go to Daryn in progress and Alexa play song that goes I am the egg man. It is the worst up the Amazon UK I've ever had was on that is a definite the other machines that you can talk to are out there. Was no good. It's funny she was doing. That but she does work usually and is a nice feature because if you're a bit sketchy on there it's a new car member it you just give it a lyric and it will if it knows the song it will actually give the top of it and play it like a let's let's quickly cross to Darren he's in St Helens on Merseyside Darron at the help. Well of a in a low crime scene pursuit and I just a nice to see Alexa stumped I get. Very good. At this is a relatively simple question and I speak on a call as a relatively humble come to. God very mobile phone so it means that. For many years I've always been with one begins with the and I've gone and upgraded I'm bloody body blow through I'm draw it next but I've always been relatively lukewarm about so when they rang me in May to upgrade me or renew my contract I said can I can I go down the i Phone. Said Fine fine so I did and so since May I kind of basic I call the sort of fiber. All I want to know is really simple question from my side so far I've gotten a were none of them. Whenever And it's absolutely constant you know you must log in your apple id your I choose the id this id or the idea that so far on occasions I've actually gone through the motions are you trying to do the. Book you want I almost got it because I loved. The thing is if you don't create an apple ideal on on us Apple i Phone or indeed a tablet. Most of the functionality doesn't work it will I mean the device will still work as a piece of hardware but for example one of the real benefits of Apple equipment is the the vast range of apps are available through the Apple's App Store and you cannot for example use the app store without a valid Apple id it's kind of yeah it's kind of like your library card to access the library although since what do you do need that and it's the thing that links you into if you want to use for example the i Cloud service if you wanted to. Sorry . If you wanted to use an eye guys I'm really sorry I'm going to have to interrupt you let's head to Brisbane but England have lost a wicket I mean the run is that it is the end of the England innings they've lost 6 for 56 in the morning session falling from 246442302 all out it should be less than that as well Stuart Broad was dropped on 10 on the deep square leg boundary by Sean Marsh in doing so ruining Australia's hopes of that psychological victory of dismissing England for on that $300.00 but $302.00 all out is the England title it's been very much Australia's morning lunch now will be taken will resume just before 3 am u.k. Time Stuart Broad gone for 20 and England 302 all out and we thank you very much for that not looking great is it really but Darren where were we 5 c. Where we saw a shirtless explaining the century required to get all the benefits you want you know running a very basic phone and you've for the wasted your money about point can you can I just say 2 things and 11 stumbling block definitely that I've found so far is if you're away from your computer or your computer is going I was an Oscar. For a couple of months earlier this year and I had. My laptop in the hospital at 1.11 trying to save. One stumbling block was take. Messenger. On my phone I couldn't get into messenger full of no money so I just want to know just then and I've noticed it sent I've got my laptop I don't normally abuse by Bush. One thing I did. And still notice today if I go on my Facebook. On my i Phone Yeah it is a lot the same thing my luck No because it will be a mobile version so most websites now have versions of themselves are optimized for different types of devices that's not to say every single device has a different one but there's normally what's called a desktop version and there's what's called a much a mobile version and the mobile version is optimized to work on a smaller screen and also touchingly screen yeah it often means you get less information on the screen at once because the problem is in fact there is an option in most browsers for example in the same place of websites as well as apps but this option in most browsers. That run on Apple's i o. S. Operating system where you can although it will default to the mobile version of a website if you click on the bright side is normally a drop down menu new can say request desktop version and sometimes that's better but often it's just that it's not suitable because it's not up to my eyes for that's much smaller screen but you can you can get it in most cases too to show you the desktop version is just that it's not up to my some optimizations are better than other submits to the sometimes actually it's better to go to a desktop version of of a website but again it's you know it's a question of optimization but there will always be differences with regard to when you mention messenger are you referring to I message which is Apple's i Phone. Box on Facebook Oh I don't want you know you're going to buy a message yeah. I mean. One thing that I would say to you because obviously you're going to have a number of issues as as you go forward if you know the use of new equipment because if you've gone from untoward to us all the other way round is Apple's tech support is actually very good and one things that you pay for in my views is is somewhat superior taxable so it's a very I give the stews a general tip then they're not just good for solving problems actually quite a good way of learning how to do stuff yes it doesn't actually have to be a false one I think if you just need to do something with an i Phone or these no i Pad you can just ring them and they are really helpful actually on the I mean I've now spent 2 hours on the phones yeah political while still to Abbott sort out I didn't I yeah they didn't give up they're pretty good I almost did but I didn't know they are good and they generally I mean everyone can have a bad expense but in general they're good at solving problems and following up and if they can't do it then they have to escalate as well Ok Darren thank you very much free call we also have to move on has got so many attacks we've also got the call and the in leads and how can we help it's a very quick one. Go over a few months back but you described. That's got a 180 degree vision that you're quite partial to when I forgot to make a note or some I don't know I lost it yeah I don't know if it's the one I'm thinking of I don't think it's got $180.00 degrees I might be wrong I think it's called white view the transcend. Was it Dr Pro $230.00 for example does that ring a bell. So we're told there yeah I mean the only ones I remember that it was it was a handheld camera not the dash cam that does 180 was right something I think of something from a company called Kit vision and they what it had was 2 cameras on it 180 forward and one did looking 180 and backwards which meant you had 360 degree vision so it's this but that was a soft thing that you would sort of mounts on or on a helmet when you're being rugged or sorry about that and he get these great sort of wrap around views and a special viewer where you could look at it on a on a smartphone or tablet and scroll around with your finger and zoom in and all of that so but if it's for a car I would I would recommend something like one of the transcend ones because they have some nice additional functions Ok In addition to the. You know the good field of view and the quality of the optics as I think they they use only optics inside them as well the some of the models to he's got a g.p.s. Chip in it which is great because it will not only you can tie the g.p.s. Data in with the video I say so it will actually you can even peaceful you well yet because what speed were you doing which lane will you in all of that will be will be told by the by the g.p.s. Chip also some nice additional functions for example if you get too close to the car in front it will see and notice and warn you if you start to drift out of your lane because it's looking forward it's watching the lines it will tell you and there's a security mode where you can activate and not know if anyone sort of comes too close to the car stands videoing admittedly not much good if they then break into the car and still the device but up until that point it sound and it's a nice add on as well and I think in this day and age. It's kind of starting to become essential to have these devices in our cars because there's just too much going on too much cash for crash crash crash for crash and people you know either deliberately or incompetent hitting us so the only thing the only people they're not good for is really bad drivers because if you've already cut their mistakes yeah it would incriminate you can't hide and you've also seen by the way the other technologies of the black box technologies which replace chips in them where insurance companies on an inviting people to put them in the cars and these. Telematics type things were that she was caught driving a particular new drivers if you if you except to have one of those in your car you can get insurance where previously they want to show you so but it is a little bit Big Brother as well Ok Andy thank you very much for your question let's take a few tacks now 1st one is from Penny Penny says my left year old wants a new laptop for Christmas I've been looking at several but it's very confusing she will be using it mainly for homework she'll need Microsoft Office browsing the web I'm playing The Sims 4 game which I'm guessing her 11 year old a part of the top of the list rather than homework but anyway she says Any advice for the best I can get the least cash under $300.00 quits us Penny Ok So $300.00 quid it is pushing the thing is the thing is this if you hadn't said office I would have said. The chrome laptop which doesn't run Windows and basically does most of the same sorts of things but doesn't always equal to a crime yes so that's a generic term So instead of running Windows it would appear on the right of the chrome o.s. As it's called right sorry but I thought you mean the laptop was called Chrome Oh my goodness all the shiny No Yeah. No So I get raped on that Ok so there's this there's a couple ways you could do this you could I think run. Quite a quantum o.-s. On a machine that would be cheaper however a more versed time machine is one that will run Windows. For that price the sort of spec that you might get if you look around sort of Black Friday deals and so forth so much and maybe not a bad time to be looking at this if I give you sort of support from now spec Intel I 3 processor if you can get an I 5 great but for the money I think you might struggle at 300 but Intel I 3 processor at least 4 gigabytes of Ram r.e.m. Memory I did the one that can be upgraded beyond that but if it can't then so be it because the problem with 300 pounds for a laptop is that. You know if you go if you think the wrong spec it's it's going to be cheaper in the short term but not as good value for money because it will be it will be redundant earlier but at least 4 gigabytes of ram in terms of hard drive space I'd say at least 256 gigabytes of hard drive space you won't be able to get an s.s.d. For that money which means a solid state drive which would make it much faster but ideally get one that again can be upgraded to a necessity in the future screen wise this is one of the things that you'll tend to compromise on so. So the screen resolution will probably only have about $7768.00 lines which means that they'll be more scrolling around the screen will show less information on the page one site typically weapons will need more scrolling because that vertical in particular ways is not is not ideal ideally you'd have about $1080.00 lines which would give you much much more information on the screen but just be prepared for that in terms of price. And brand you could look at brands like h.p. They have some good deals on at the moment and that's all adequately built I think a source I s u s. Let me see what else could go for some of the Dells but I think the Dells you'll struggle to get a decent spec for for up to 300 pounds on this is a particularly good deal but if you can get the sort of spec I'd mention to you for 300 because of quality alone then jump on it there's a website that you could check out called Hot u.k. Deals dot com. And that's quite good if you if you sort of limit this is all sorts of deals and bargains that the other uses post on there and you can actually narrow the search but you can look for computers or computer related equipment so it's worth having a look on there you know even a few times a day or setting up so that it will notify you when there are new deals and that would be a good way because the trick here is to get the best from your budget because you know it's a bit on the low side if you were going for the 400 pounds you get more 1st all machine that's probably going to last year next year or 2 and give a better experience but I understand that you know the child is 11 you don't necessarily want to give him a very expensive 300 credit still a lot of money. It is it is but it just doesn't stretch as far as we'd like it's this difference between cost and value for money the best value for money is probably to be had for for $50.00 mark $300.00 you can do this is that the experience you're going to have with slower they often have not enough ram and too slow a processor in particular the processes nothing you can really do about that once you call it can upgrade the processor in most laptops Ok Well Penny I hope that has been of some use to you if you've got questions for as you can call I wait how late 5 am when I say Of course I mean that's the way 285909613 You can also text 85058 get in search of the can help with any queries that you may have is 230 and that pricey has the 5 live news. Premier League football then anyone else this is b.b.c. 5 Live relatives of the 44 crew members of the missing Arjan time submarine the San Juan say they've given up hope of seeing them alive again the Argentine Navy believes the vessel may have exploded hours after it went missing last week off the coast of Patagonia an economic think tank has described forecasts that average earnings might not reach Priefer natural crash levels until after 2022 astonishing the Institute for Fiscal Studies says British workers are in danger of suffering to last decades of stagnant wages the Brazilian form of football or Rypien has been found guilty of rape and sentenced to 9 years in jail he won't have to spend time behind bars until an appeals process is completed at a u.k. Trials discovered that confronting an avatar on a computer screen has helped patients hearing voices to cope better with hallucinations 150 people took part in a study which has been published in The Lancet psychiatry journal but now Henry is the latest single out of course England all out for $300.00 and to an hour and a half or so ago it was all going swimmingly for them 4 wickets down by. They fell from 246 for losing 65623012 all out and it was only as many as that because of the efforts at the back end of the innings of Jake ball and Stuart Broad who gets in the last few blows to just swell that score a little bit and psychologically importantly beyond the $300.00 mark England will be disappointed that they've fallen away towards the back end of the innings but now we get to see this Australian batting line up question marks about it how good is it beyond the likes of David Warner and Steve Smith James Anderson and Stuart Broad will be roaring in here at the Gabba in around about 25 minutes time and we'll know a lot more about the quality of these 2 sides and the destination of this game of cricket once we see those opening salvos of the Australian innings England 300 and to all out here embrace but let's get the rest of the morning sport here's John Kerry Everton have been thrashed 51 my Atalanta in the Europa League in front of a half full Goodison Park they had already been eliminated from the competition ahead of the game that caretaker boss David Unsworth was deeply unimpressed with his side's performance those players who have been moaning or of been chomping at the bear or asking me for opportunities to play in the 1st team we're given that tonight now I know it was a strange game that there was nothing riding on it for us but we had pain of its own use the night in the manner that we could pretty late it was towards the end of the game just is not separable elsewhere in the Europa League Austin will have qualified for the knockout stages group h. Winners that's despite losing one nil away to Cologne manager also van get satisfied though with his team's efforts for me to 2 draws good we took some time to go to 2 to get the game pace in the 2nd I was much quicker the pitch was a little handicap tonight but I cannot for. The preparation of the concentration of the players England Rugby Union Captain Dylan Hartley says he doesn't need a rest that's after being dropped to the bench for test against Samoa Jamie George will start in his place at Twickenham with Chris Robshaw and Joe. Forward co-captain in the side says it's a good chance to grow the leadership in the team and excited being on the bench many a song for our work so I don't see other team growers this week with a role for them that the last $23.00 games of us a squad to contribute and whatever role you've got within that with your squad player start or finish you've got to give something to think smarter and to support the thing Sebastian Vettel says he and Ferrari will learn from their mistakes the ship admits it will be massively tough to beat the Sadie's next season that's all at the championship the 12 off the 20 races but driving errors and poor reliability enabled Lewis Hamilton to win with 2 races remaining That was really we had 2 or 3 races there were turned out to be very costly for different reasons but yeah in the end I was on good enough I think we know what we need to do there are lessons that will be a somewhat a bit more hidden but I'm sure we'll dictate even off trying find all of them and Ronnie O'Sullivan hopes of winning sneak his 1st 1000000 pound jackpot over after he was knocked out of the Northern Ireland open in the round of the last 32 yards of international rugby for the world stage to victory against Papua New Guinea England's through to the semifinals and so I said time was the last time. I told him what the goal is the individual players to cause any change trouble for the board you were going to be very difficult to beat the semifinal world country especially what about a possible to 20 seconds it really. Seems like a common street Saturday morning from 5 on b.b.c. . The u.k. . Is b.b.c. 5. In. The morning you're listening to all tax and get a phone in this week with Pepsi to account from the website got it deceptive dot com all it's got to detective on social media calls between now and 3 with your tech questions and queries. I wait I wait 590-9693 calls are obviously free for mobiles a month lines and you can also text 85058 techs are charged you stunned that message right we're going to try and whiz through and I use that phrase lightly because I know I know it's different so no I'm incapable of it yeah well I was going to put it like that but yeah. Let's walk through a few of these of these texts this one so simple sympathize with this one is there a cleaned up tool for i Tunes at some point all my songs have doubled up all that drug when you see that that's happened I think when I connected my ipod I have thousands of songs and now that's repeated in every album that happened to me just with a few albums for some reason they all appear twice and I don't figure out why don't they do exist they tend to be 3rd party tools so the slight downside of that is that you often have to share you want your credentials with a 3rd party Thank you. For that reason I must admit I have not used one of these tools like or I can't speak for them but they do exist I mean if you destroy if you search for you know clean up to watch and you you will find them and there's a few of them there are what I would say choose choose carefully look at the reviews make sure it's not a new new product of the work otherwise you end up doing it manually which is which is a pain but if this is the same sort of issue as people trying to clean up their contacts this on smartphones for example there are lots of apps out there and without impugning any manufacturer I'm sorry but I'm not going to give you a copy of my contacts in this you know it's I'm a bit old school when it comes to that I'd rather have duplicate entries will do it manually over time is it worth is it worth giving an apple or a ring is there any way that they would have some say Yes I mean they might do they might have tools that even if they don't sort of market those tools then they might have a tool that can actually do it for you know obviously for. Comes from Apple that's more trustworthy so that would be you know a reasonable thing to try but I don't know of anything from Apple that that does it Ok sells but it is a good place to start is to to ask them the question do they have something and what they recommend or the very least they can explain to you how how it might have come about and help prevent you know future redundancy you know duplicate entries and so type it is a pain Ok Shelly says looking fellow ideally wireless cinema surround sound come between With can't decide between song also say $300.00 are all the better options or should I go why it a lucky Shelly says money no option Ok Well yeah if you're looking at the 7 Austin posts than money is no option particularly sound to Sun Those are. You know class leading speakers so I would say if money's no option that's great the only thing I would say to you is you know speaker systems are definitely one of those things that you shouldn't just buy on specifications you know the spec will tell you less than half of the story and people's ears. Here differently our brains are tuned differently and we like different things you can't just say oh this is the best speaker so if it particular if money's no option I would go into you know one of these dedicated stores you could go into a department store but I was going to dedicate a store that deals with audiovisual stuff and there are you know very sensitive around the place even you know book an appointment and asked to listen to different ones maybe bring a disk of you arrive in this well that you know what it sounds like so you know you know what it should sound like would cancel my and get them to play that for you through different sets of speakers in the listening room because you know you are talking about serious sums of money once you start talking about things like some of us and I think that's the best way to do it and be guided by your ears not the sales person Ok I got what I find because they would sometimes got you to what makes more money rather than what's best for you Ok one last very quick text because we have a caller waiting Richard in Bolton says is there any device available to improve signal strength of basic Freeview box top. Yes there is I mean Freeview comes through a conventional antenna so any any antenna amplifier. Will amplify the signal now the thing about that is it won't change what's called the signal to noise ratio so when when you get a signal through aerial there is a signal which is a bit you want and is a noise you don't want and you want the signal to be big and the noise to be love and therefore a high signal to noise ratio when you put an amplifier in the circuit it will amplify the signal but it will also amplify the noise so depending on what the reason is for you having a port poor picture if it's too much noise breaking up then that is not going to help but if it's just because the signal is weak then then an amplifier. Can do that and I tell you who makes good amplifiers and good value for money is the people who come to call one for all they are best known for their remote controls that control you know several of your devices in one handset you know or where you lose the remote you can actually do that so but they make a good range of. Attractive and functional indoor aerials as they have their built in amplifiers on them so I thought I'd check out their website that that's a pretty good place to start and then buy it from somewhere where you can return it if it doesn't do the job for you so maybe buy online or from a retailer with a very good returns policy Ok we've got a couple of callers waiting feel experts advice 5 say so let's go international 1st and David in Thailand Hello David. I think there's a delay just to reoffend. Yeah it's all a very good law and I'm sorry that actually you help me out a couple weeks ago the problem was shot in some small village mom I've gone the age journey by 3 years old is top of the range a live a. Reputable high street store in need a comes with Windows 7 new also installed on it and running. On running all finished to drive him and 7. Loads which working where except for my email program RINGBACK for example this morning are spent 45 minutes trying to put the program on getting this frequently. First it wouldn't dilute or being I mean I should see it so I had to force a closure of the program trial and open it up again when I had to deliver to. Me didn't close properly Well we check in on the merged pair and restore all programs the appreciable repair restore programs on it several times call on the getting the Nile over the last 2 or 3 months where I just keep on getting rich program since I should be on boots all clears during the day it seems to work perfectly is getting it going in the morning doesn't want to wait till I know the fitting so. David what do you know program what is the mo program that you're using is it something what marks off outlook a as sorry yes yes I saw a valuable if I look 2007 right Ok. I'm just trying to think also whether Outlook 2007 is still supported I know Outlook 2003 the early version is Norths and this is something worth checking I mention this as an aside because just as you know we were told don't use Windows x.p. Anymore because it's not supported they stop support for a few versions of Outlook at the same time and in fact office the whole office suite so that's worth checking because if it's no longer supported and we can check this during the course of the program if you stay tuned if it's no longer supported then that would be a reason to sort of kill 2 birds with one stone and actually operate to a more recent version of Outlook which will still be compatible now 2 possibilities spring to mind with this David One is that the program itself may become corrupted that's to say you know the bits of data that make up the program have become changed in some unintended way. And a solution to that might be to uninstall Outlook and to reinstall it the other possibility is that there may be a problem with the. The files where outlook stores everything in a single dots p.s.t. File and sometimes those files can become. Corrupted what I would say 2 years before you do anything else I'd make a backup of that p.s.t. File I then trying compress the p.s.t. File just to see if it was getting a little bit too big a little bit unwieldy if that doesn't work having backed up my outlook p.s.t. File I would then uninstall and re-install outlook and see if that helps bear in mind you want you want if you've done a probably I copy and you've taken a backup on the external drive you shouldn't lose anything because all the data or your or your contacts all your appointments or your emails are all stored in this giant monolithic Pharo called by the. Called Outlook the appears to be but but that's also check as a safety stay tuned as there's also check which with the 2007 is still supported because if it's not you need to stop using it because when it's not supported that means that when there are vulnerabilities found in the software. Microsoft on a longer patching them which is exactly what happened to Windows x.p. Which is why it became unsafe to use say Ok so will look up station David but but that's my advice back up the outlook p.s.t. File compress it which you can do from within Outlook that will save you some space as well and make it quicker to use if that doesn't solve the problem uninstall and re-install the outlook program. Hey Stephanie Yes well doing Glasgow reckons he's got a solution to the I Ching duplicate program problem that whenever one of our taxes how to care right now this is concise roosting Glasgow Stu says regarding the i Tunes question just get a drop down menu click show duplicates then delete duplicate no problem that's what I call within 3 tax that they are right all right. Let's move on now to dealing gear how can we help Yes good morning say good morning to fab see right I've just taken no delivery today of a new computer you're going to your eyes in the water no nearly where 15 Ok Ok it's Ok Ming that's O.P.'s Yeah that's right no I was you know these modern computers now don't have d.v.d. Drives in them so I bought a next to an old drive to go with this because I will watch movies on here when I'm not watching the home cinema proper. No no problem u.s.b. Plugged in it they talk to each other they did they don't load the drive no problem but one I came to to load the sidling media suite 12 Yeah yeah the driver. It entered and all the rest of it and it went on to it no problem but I must've pressed the wrong button some point. I'm in a such a mess so if I go through it now right I'm pressing no control panel Ok right so now we go to. Programs uninstall program. Uninstall program so I believe media suite No 1st of all I press on install right uninstall Are you sure you want one install Yes or you do correct yes on do you want to load this up to make changes yes I do press yes for failing to remove please we know all the rest of it and we're waiting for that configures. And. It I get the feeling you've done this process a few times here gallery quite if it's going to do it now or that well you know I'll be delighted if it does because I could feel that as you write in your voice to cut to the chase. What is coming up when we had a wonderful messages say oh to simply we you know you can't it won't be able to love it no do I need to have an admin administrator account to get in there to change it but yes I was able to a stall it so why should I not be able to uninstall it yeah you will need and Ministre to account to to an install. Because that's the whole point of the Administrator account is that it allows you to do everything including install in the store. Maybe that you are one of the ministries to account he may also be objecting to the on installation because part of the the program might still be running in the background yes and what you can do is if you do control or Del and look at the processes from there you can actually often you can tell from the name that it's a part of of that software that you've installed and just tryin. Yes kill the process you want to go on it's head no police select software so I select 5 Pogo 8 which is lit up in blue so I am going to select all because I want to get a so I select all yes and then I say next the new one is still inside blink now so they say but what happens this goes on and on for there we are no. It's come up and lead exception error number 0 x. 80407002 Ok description field to load that up will terminate and then you just go around in circles Ok it may be sometimes when we so when we install a program it's not a single file it's a whole bunch of files that that together form an application Ok and they're often stored in various different folders and directories on the thing so when you uninstall It's a program that runs round and deletes all the different bits the that if you have or a failed an installation it can leave sort of most of the application there but not all of it and then when you come to an install the 2nd time then fails because there's stuff missing that he's expecting to see so the couple of options you can try and use a 3rd party application wonder I would recommend trying it's called c. Cleaner that's a that's a c. Followed by the word cleaner there are paid for versions do not be duped into paying for the paid for version you don't believe there's a brand new computer savvy so you know how do I need to go through all of back to me I want you yes I would go through that c. Clean is quite a bit annoying program and it's good for cleaning up. Spring cleaning Pro computers even don't have this type of problem so for example I've see Cleena settable my system it runs every time I switch it on and it just gets to takes care of the crap because as you install and uninstall things get left behind as you use your computer files are generated on the attempt even if you seconds like this now in this case yeah I would yeah I would still I would still use that because the fact that you've uninstall 3rd party software and trying to get it off and it's not coming off then I would try doing that now you could the other option is you could restore it back to factory settings as it's on you but bear in mind I don't want to go down that road and yet you will you would you say I think it's the administrator I think does he issue because a message did come up at the end the last time I tried it that said. Was the effect that you know you don't you're not a ministry to accounted for in other words yes is what it said not sufficient access to remove so i believe me to da da da da da publish contract system administrator Yeah and I can feel it you can feel the frustration tell you in Bill's voice it's just so demoralizing for the same thing to happen again and again and think I just want to fix Yeah yeah well yes so so there is a default administrator account I can't tell you on how to get to it because it helps people to circumvent other because you can't not do that but there is that there is a way of doing it so if you get really stuck you can do that. I would still put c cleaner on there and give it a go because you might find that if it can do it for you I think that's just hope it's that but it's the general rule of thumb is it's best not to use an administrator account day in day out and this you actually need to do something that requires it because I tell you what if your computer ever gets infected once you're using it that and they take over your computer they will only be able to do or normal Ministre to can do whereas if you're not didn't use in the mysteries account account every day and you your machine gets usurped then they've got complete control over the machine Ok so it's a it's a source safety feature as well as something that's useful when you've got family members using it as well I kind of the caller now John in May What's the problem John hello yes what is self saying. Among photo op in get in a no I pay address come up another project says. No painting touch with. Said. From their point of view you know everything's running older and I've taken the laptop up to me though I've been trying to work to work out there and you know what Internet access out there so call an engineer to come that have a look at it and. It was running all right then 4 weeks later it went off a kind of fatal kind back for it that I then went off a guy and so the engineer kind that and he said because I'd upgraded to Windows straighten this if that was a problem he would. Revert back to Windows 7 an action would clear out the Pope or another he will find a kind fracture just trying to check if it is science correct or not so we're running before was it Windows 7 we know that $56.00 is out now and running Windows 7 and I took your advice all she had left till nearly a year was up. A lot of right is and. Criteria and it was by no what they are how the folks the other smackers into me that shop I was back in September right and well now I was well known of folks I was given a number part someone not mentioned then I'm. Now I'm gonna miss but scammers basically you to claim to be tech support and you allow that one over your computer and took some money and oh no oh yeah. I know I feel for you I mean yeah you can happen to the best of us frankly but really you know unless a blood relative an even then don't give them access to your computer remotely you know now if. It was a couple of other points I know Mel quite savvy I'll run quite. Well 70 ish and. They are quite money. But even if. It was a combination of a couple of things and. You know it is yellow So it's just I'm so I didn't mean to drop John's post I was just going off you when you truly engineer round and they fixed it and it worked for a while they tell you anything about the nature of the problem was that now I just said I told them what happened and I said Right well we have cleaned up because Paul was getting now. I want some pain allies in to me email address so I. Typed on that for me replying touch with. Yahoo and try. To kill me email access and he also said he cleaned it cleaned the op if any for irises you know what the actors map on what info for weeks he run or the no side. Pay address so contact with the engineering kind then it works for. Another month and then it went off a kind of calling touch we look I mean these dishes Jews have no IP addresses to. Make windows to in need it take to a why. And. Reinstall Windows 7. It cost me no more than what you know how much I'm interested how much $65.00 Yeah that's about right 50. 'd is about right he's not trying to overcharge you for the work that you will do. You got the minutes 5 say Ok one question when he when he says no IP address are you actually losing access to the Internet that yes yes you know that are you are you connecting via wife I or virus want to watch a while Ok And what happens if you plug a cable into or do I have school I'd like to try that percent work out whether the problem is with the wife I settings or not it shouldn't be necessary to go back to Windows 7 windows 10 should be quite possible to configure it so that it will work stable it's not clear what happened a month ago that made it change something happened maybe software update came in for Windows 10 and brought your set up again the problem is with networking issues John it's very hard to diagnose over the phone and even there you may you may need to pay someone to do but the thing is although you may not need to go back to Windows 7 sort of $5065.00 quid is the least you will pay an engineer to do anything which would include to reconfigure windows 10 so I would plug in the cable see if that solves the problem at least you know as a workaround and that will tell us of its relation to the why fight if it's you could try resetting the router as well you know the box that simulates the Internet around your home you can just switch that switched off leave it switched off for a few minutes and then switch it back on again when you do that a lot of routers will actually update their software and reset themselves as well sometimes when they've been running too long these sorts of problems can occur so it can be that beyond that we need to talk about it further but that would be the steps I would take resetting to reset the router. And try a cable Sci Fi's of that do one at a time and safe either of those. Help the matter at all if not. You can or you on Twitter. Ok. Detective You can contact me they're not going to try to help you Ok well the very quick last question Firstly can you tell me if you get the Blue Screen of Death on your p.c. Is a professional repair needed or can the average person repair it themselves or does it depend on why you got it in the 1st place exactly. Why do. I do what's called a Safe Mode boot it's a problem because when you need to know down the message that you get with the blue screen of death it's usually something like a software drive that needs to be updated so depending on how savvy you are you probably can do that yourself someone that's a lovely to talk to. And coming up before 4 Can England fight back in the 1st test but had to press been enjoying our test much special teams. Of live commentary is the 2nd session gets underway.