World's first 'Trusted Shopping Centre' marks certification for malls
ANI |
Updated: Mar 12, 2021 18:49 IST
Mumbai (Maharashtra) [India], March 12 (ANI/NewsVoir): Shopping Centers Association of India (SCAI) today marked a new milestone for the Indian Retail and Shopping Centre industry. The apex body of Modern and Organised retail in India today announced the launch of the World's First Consumer-Centric 'Trusted Shopping Centre' mark certification for malls.
This new certification mark was launched under the existing IRF Trusted Mark Certification scheme. The 'Trusted Shopping Centre' mark is a third-party certification on customer service metrics and benchmarks; audited by globally accredited certification bodies (CBs) and in India, NABCB (under Quality Council of India, Ministry of Commerce & Industry, (GoI) accredited CBs in accordance with ISO/IEC 17065.