Zonal's product delivery manager on how the pandemic has changed the industry's view on mobile ordering and payment technology.
The pandemic has given mobile ordering and payment a real shot in the arm, so to speak…
Even prior to the pandemic it felt as if the industry was reaching a tipping point in terms of adopting digital order and pay products, but lockdown has undoubtedly accelerated this. Zonal has been at the forefront of such technology for many years but over the last 12 months we've seen a 500% increase in the take up of our order and pay solutions.
What would you say to operators that are still on the fence about the technology?